AI & Automation Expert (f/m/d)

Heitkamp & Thumann Group; Düsseldorf; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Heitkamp & Thumann Group in Düsseldorf is seeking a Group-level specialist to shape how AI and automation are developed, governed and used across the organization. You will combine hands-on platform expertise with internal consulting, connecting business needs with practical technical solutions and helping colleagues operate securely and at scale.

Your duties include operating and advancing AI-driven software development, defining governance and security standards, partnering across locations to

Qualifications

• Degree in computer science or related field.

Responsibilities

• Operate and further develop automation and AI-driven software development, including monitoring, incident resolution and continuous improvement.
• Define governance, security and quality standards for AI-supported automation and software development.
• Partner with colleagues across the Group to identify, evaluate and deliver AI and automation use cases from idea to ongoing operation.
• Design training and community formats that help colleagues build and use solutions responsibly.
• Work with local application experts and external partners to scale effective solutions across locations.

Skills

Generative AI

Machine Learning

Platform Ops

Governance & Security

Stakeholder Communication

Languages (German/English)

Education

Degree in CS/Software Eng/IS/Engineering

Tools

Power Automate

Copilot Studio

CI/CD

Job description

Help shape how AI and automation are developed, governed and used across the Heitkamp & Thumann Group. In this group-level role, you will combine hands-on platform expertise with internal consulting: connecting business needs with practical technical solutions, enabling colleagues at different locations and helping build a secure, scalable approach to automation.

Your duties

• Operate and further develop our automation and AI-driven software development, including monitoring, incident resolution and continuous improvement.

• Define practical governance, security and quality standards for AI-supported automation and software development.

• Partner with colleagues across the Group to identify, evaluate and deliver AI and automation use cases from idea to ongoing operation.

• Design training and community formats that help colleagues build and use solutions responsibly.

• Work with local application experts and external partners to scale effective solutions across locations.

Our offer

• A degree in computer science, software engineering, information systems, engineering or a comparable field.

• Professional experience in automation or AI projects, with strong hands-on knowledge of Microsoft Power Platform especially Power Automate and Copilot Studio. Experience in Software development is a plus.

• A sound technical understanding of generative AI, machine learning and digital process automation.

• Experience with platform operations, governance, IT security and CI/CD practices.

• The ability to turn business requirements into workable solutions and communicate effectively with both technical and non-technical stakeholders.

• Business-fluent German and English.

• Experience in an industrial or manufacturing environment would be an advantage. We value a structured, service-oriented approach and an interest in helping others use technology effectively.

And this is what you can look forward to

This is a full-time, H&T group-level position based in Düsseldorf with a hybrid working model in line with Group policy. The role involves approximately 20-30% travel to H&T locations, including sites in Germany, Europe, the US and Asia. Occasional flexibility for international calls and maintenance windows is part of the role.

You will have the opportunity to combine hands-on technical work with cross-functional collaboration, supporting colleagues across locations as they turn AI and automation ideas into reliable solutions.