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HappyRobot in Munich is seeking a mid-level deployment strategist to own the path from signed deal to working product, translating customer operations into configured workflows and training users.
The role blends hands-on project delivery, comfort with technical setup, and fluent German for customer-facing work, with supply chain familiarity as a useful edge.
This position offers hands-on experience deploying AI agents in enterprise settings and shaping how agents fit real workflows.
Customer & Solutions · Munich · FullTime · Mid level
A deployment strategist usually owns the path from signed deal to working product, translating customer operations into configured workflows and training users. Strong candidates combine hands on project delivery, comfort with technical setup, and fluent German for customer facing work. For a company building voice and email agents for supply chain teams, understanding logistics and enterprise operations helps a lot.
AI agents now handle calls and routine operational tasks, so the strategist's job shifts toward designing how those agents fit real workflows and judging where human handoff still matters. The work stays human in scoping messy customer processes, earning trust, and deciding what good looks like.
This role builds practical experience deploying AI agents in live enterprise settings, from configuring behavior to measuring outcomes. Candidates can strengthen this by running small agent or automation pilots and learning how voice and email systems get evaluated. Supply chain familiarity adds a useful edge.
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AI voice and email agents that autonomously handle the phone calls and operational busywork of supply chain and enterprise teams.