Administrative Support Assistant (CYS) (Developmental) NF-02/03.

Obsolete Site; Ansbach; Vor Ort; EUR 39.000 - 57.000; Vollzeit

Zusammenfassung

Obsolete Site in Ansbach, Germany is seeking a detail-oriented administrative assistant to handle reception, switchboard duties, and basic program enrollment tasks in the CYS environment. Responsibilities include signing in visitors, directing calls, updating the CYMS database, and providing general office support.

The role requires prior office experience and solid Microsoft Office skills, with occasional travel to on-post locations.

Qualifikationen

• Experience in an office setting applying administrative and clerical procedures.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Must have experience using Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Strong customer service and communication skills.
• Knowledge of grammar and composition for written materials.
• Proficiency with Windows OS and Microsoft Office Suite; data entry into databases.
• At least 1 year experience equivalent to NF-02.

Aufgaben

• Receives visitors in a courteous and professional manner and directs callers to appropriate staff.
• Registers/terminates participants in the program and maintains CYMS records for reports.
• Provides administrative support including mail, copying, correspondence, and daily activity reports.
• Articulates policies relating to fees, waiting lists, enrollments, terminations, and events.

Jobbeschreibung

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
• May be subject to irregular hours, evening and or weekends.
• Travel to on and off post locations required.

Qualifications

Resumes must be two pages (or less).

Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

NF-02 Qualifications

• Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).

NF-03 Qualifications

• Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Must possess experience demonstrating customer service and business communication skills.
• Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases.
• At least 1 year experience equivalent to the next lower grade level NF-02.

In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified".

• Highly qualified candidates will possess experience utilizing automated systems for childcare operations.

This experience must be clearly defined on your resume to be considered for Highly Preferred status.

Highly Preferred applicants may be sent first for consideration. Referrals and selections can be made at either grade.

Additional information

Area of Consideration

• This job is open to candidates who live within 60 miles commuting distance to Ansbach, Germany. Military Spouse Preference (MSP), Family Member Preference (FM) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.
• U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. In NATO countries, employment under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.

PCS Costs

• Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials

• This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
• Foreign overseas allowances, Post Allowance, and differentials may be paid.
• Employment overseas provides a lot of additional benefits and entitlements. For information please contact CHRA NAF C2SC - Recruitment Branch at [e-mail].
• Applicants must comply with the Exceptional Family Member Program.

Healthcare Access and Availability

• Applicants must comply with the Exceptional Family Member Program.
• If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
• If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees