Admin Assistant - Remote

Solution4U; Deutschland; Remote; EUR 32.000 - 46.000; Vollzeit

Zusammenfassung

Solution4U is seeking an organized administrator to support our members and providers in Germany. You will provide clear, empathetic communication regarding claims, guidance, and support, and you will accurately process invoices and investigate treatment details where necessary.

You will verify membership criteria, pricing, and scheme agreements, maintain and update membership data, and generate reports for sports clubs, while liaising with providers to resolve errors and re-issues.

Qualifikationen

• Background in administration.
• Excellent written and verbal communication with a professional and empathetic tone.
• Ability to work independently and collaboratively within a team.
• Discretion and professionalism when dealing with high profile individuals.
• Honesty, integrity and a proactive approach towards high standards and service levels.

Aufgaben

• Provide clear, empathetic, and professional communication to members regarding claims, guidance, and support.
• Accurately process invoices and investigate treatment details where necessary.
• Resolve invoice queries, liaising with providers to correct errors and manage re-issues.
• Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients.
• Maintain and update membership data, generating reports for sports clubs.

Kenntnisse

Administration

Communication

Teamwork

Discretion

Integrity

Jobbeschreibung

What You'll Do

• Provide clear, empathetic, and professional communication to members regarding claims, guidance, and support.
• Accurately process invoices and investigate treatment details where necessary.
• Resolve invoice queries, liaising with providers to correct errors and manage re-issues.
• Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients.
• Maintain and update membership data, generating reports for sports clubs.

What You'll Bring

• A strong background in administration
• Excellent written and verbal communication skills, with a professional and empathetic tone.
• Ability to work independently and collaboratively within a team.
• Discretion and professionalism when dealing with high profile individuals.
• Honesty, integrity and a positive and proactive approach towards high standards and service levels.