ACS Adminstration Specialist/Front Desk

French Consulting; Wiesbaden; On-site; EUR 21,000 - 30,000; Part time

Job summary

French Consulting in Wiesbaden, Germany seeks an ACS Reception and Administration Specialist for part-time on-call support. The role involves admin tasks, reception, and coordinating records for U.S. and local regulations.

You will advise military personnel and families on community resources, assist with meetings and calendars, and support sponsorship programs at ACS Wiesbaden.

Qualifications

• Associate degree (or equivalent) in Social Science, Business, or related field.
• 2 years' work or volunteer experience in customer service.
• 1 year experience in conducting briefings, training, and preparing reports.
• Proficient in Microsoft Office.
• Knowledge of the Wiesbaden area community for orientation classes.

Responsibilities

• Performs administrative support to the ACS Director.
• Advises military personnel and families on community resources.
• Provides reception and clerical coordination and supports the computer room.
• Maintains records according to U.S., German and local regulations.
• Coordinates meetings, conferences, and briefings.
• Prepares reports and maintains calendars and rosters.
• Supports sponsorship trainers for spouse and youth sponsorship.
• Maintains Lending Closet operations and CTS records.

Skills

Customer service

Briefings training

Record keeping

Education

Associate degree or higher in Social Science or Business

Tools

Microsoft Office

Job description

We are looking for individuals who want to join our team at Wiesbaden, Germany!

Job Opening

• Title: ACS Reception and Administration Specialist
• Location: ACS Wiesbaden (Hainerberg Kasserna)
• Start Date: Immediately
• Job-Type: Part-Time On-Call (PTOC)

Part-Time On-Call (PTOC) = Substitute and replacement personnel for planned and unplanned absences at the ACS Office. Personnel should be available on short notice.

Job Description Includes, But Is Not Limited To

• Performs administrative support services to the Army Community Service Director (ACSD), such as preparing and tracking memoranda, Requests for Personal Actions (RPAs), and Interactive Customer Evaluation (ICE)
• Refers and advises Military personnel, their families, civilians, and retirees on all facets of community resources
• Provides ongoing and specialized reception, clerical coordination, and primary support for the computer room
• Maintains accurate and complete records and files of documents to include all U.S., German, and local regulations, standards, provisions, codes, laws, etc
• Coordinates and participates in scheduled and unscheduled meetings, conferences, and briefings related to ACS functions and services as requested
• Prepares reports and maintains ACS master and reservation calendars, all ACS rosters, and tracks other schedules
• Provides support to sponsorship trainers for spouse and youth sponsorship
• Maintains and upkeeps the Lending Closet office, specifically by issuing and accepting returned Lending Closet bins, GPS equipment, and cell phones, and by recording transactions in CTS

Qualifications

• Associate degree (or equivalent to a Minimum of two years of secondary education) in Social Science or Business, Human Resources, Education, or Social Science
• 2 years' work or volunteer experience in customer service and family or social service programs performed in the last 5 years
• 1-year experience in conducting briefings, training, preparing formal and informal correspondence, memoranda, reports, and data collection, and creating lesson plans for classes
• Proficient in Microsoft Office
• Possess knowledge of the local Wiesbaden area community to conduct the Host Nation Orientation class and downtown tour

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.