Accounts Receivable Management Assistant (m/f/d)

Netcup; Karlsruhe; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Free parking

Mobile phone

Notebook

Snacks and drinks

Company cars

Employee events

Job summary

Netcup is currently seeking an Accounts Receivable Management Assistant (m/f/d) to join their Karlsruhe team. You will manage customer billing communications, monitor outstanding items, and support dunning processes while collaborating across departments to streamline finance workflows.

The role emphasizes digitization and automation projects within finance, and a strong focus on accuracy, independence and customer service. German fluency is required, English is beneficial.

Qualifications

• Written correspondence with customers regarding all billing issues.
• Monitoring of outstanding items and clarification of discrepancies.
• Handling the dunning process.
• Collaboration with other departments to optimize processes.
• Opportunity to participate in digitization and automation projects in the finance department.

Responsibilities

• Written correspondence with customers regarding all billing issues.
• Monitoring of outstanding items and clarification of discrepancies.
• Handling the dunning process.
• Collaboration with other departments to optimize processes.
• Opportunity to participate in digitization and automation projects in the finance department.

Skills

Billing communication

Outstanding item monitoring

Dunning process handling

Inter-department collaboration

Digitization projects participation

Education

Commercial training

Job description

Accounts Receivable Management Assistant (m/f/d)

Be Yourself - Because that´s how we want You to be

We can, we want and we are also entitled to - because we are a team of highly motivated and qualified employees who are as passionate about inspiring customers as we are about working on technical solutions. And that makes us unique! If you want to take yourself and our products further, then come to us and shape the future of netcup!

Accounts Receivable Management Assistant (m/f/d)

as of now | Full-time | Karlsruhe

Salary: from € 35.658 gross/year, depending on qualification and experience.

You impress with your communicative personality and high level of service orientation. Do you enjoy working independently and shine with accuracy and reliability? Then our team is the perfect fit for you.

#PROFILE

• Written correspondence with customers regarding all billing issues
• Monitoring of outstanding items andclarification of discrepancies
• Handling the dunning process
• Collaboration with other departments to optimize processes
• Opportunity to participate in digitization and automation projects in the finance department

#WANTED

• Completed commercial training
• Enthusiasm for digitalization, automation, and enjoyment of new ideas
• Accurate, structured, and independent way of working
• Communication skills, customer service orientation, and strong teamwork skills
• Very good understanding of numbers
• Excellent German and good English skills, both written and spoken

#WHAT WE OFFER

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

Founded in 2008, the company has been part of the international Anexia Group since 2016 and, as an Internet Service Provider, serves over 75,000 business and residential customers worldwide. Our main strength lies in the provision of web hosting, virtual and dedicated servers, and support of the same through management services. We also offer our customers a large selection of Top Level Domains.

Worldwide, we serve over 200,000 satisfied customers with 400,000 domains.

Our quality has won several awards - picking up a 'Very good' from CHIP computer magazine.

Part of the Anexia Group with over 400 employees and 6 office locations worldwide.