Account Manager Specialties Business

LyondellBasell group; Frankfurt; On-site; EUR 76,000 - 116,000; Full time

Job summary

LyondellBasell in Europe seeks an Account Manager Specialties Business to manage key European accounts, coordinating with internal teams and customers to implement sales plans and strategic programs over mid to long term.

Based in Rotterdam or Frankfurt, the role requires 6+ years in polymers, fluency in English and French, and willingness to travel across Europe; you will develop account plans, drive cross-selling, and lead sustainability initiatives.

Qualifications

• Bachelor’s degree in Business Administration or a relevant science field.
• Fluency in English and French is required.
• Solid (6+ years) commercial and/or technical experience in the Polymers Industry.
• Willingness to travel within Europe.

Responsibilities

• Coordinate and align objectives within LYB to reach targets and growth.
• Engage in customer visits to identify needs and develop commercial solutions with LYB stakeholders.
• Develop and nurture partnerships with key stakeholders, externally with customers and internally with Sales, Marketing, Technical Service, Customer Service, Credit, Sustainability.
• Develop and implement Account Plans including profile, SWOT, goals, and resource plans.
• Increase sales and identify cross-selling opportunities.
• Monitor and ensure timely closure of customer quality complaints.
• Identify new, prospecting accounts in targeted market segments.
• Generate improvements creating value for LYB and its customers.
• Provide market intelligence and competitive movements updates to the business.
• Lead sustainability projects and sales initiatives for Circulen portfolio and Low Carbon solutions.
• Ensure execution of business strategy with measurable results and suggest improvements.
• Drive operational and commercial excellence in S&OP and key processes.
• Report activities and results in Salesforce CRM.

Skills

Negotiation

Stakeholder management

Sustainability awareness

Travel readiness

Education

Bachelor's degree in Business Administration

Job description

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

A Day in the Life

As an Account Manager Specialties Business your role is to manage the overall relationship with several important European accounts. You will be the main link between the customers representatives and LyondellBasell responsible for coordinating internally the follow-up and then presenting and implementing it at the customer. Next to the execution of the sales plan the role is especially focused on developing and realizing strategic programs on a mid to longer time frame with the selected important accounts.

Your Key Responsibilities Are

• Coordinating and aligning objectives and initiatives within LYB that are critical to reach your business targets and to foster growth at the assigned and prospect accounts.
• Engage in customer visits to identify and analyze customer needs, develop commercial solutions in cooperation with the LYB stakeholders and offer them to your customers.
• Develop and nurture partnerships with key stakeholders, externally with customers, brand owners and relevant stakeholders and internally with Sales, Marketing, Technical Service, Customer Service, Credit, Sustainability building effective relationships with them.
• Develop and implement Account Plans including account profile, SWOT analysis, goals and objectives, innovation and resource plans based on our sales and company strategy.
• Increase sales, deliver results by promoting targeted products/applications and identify and capture cross-selling opportunities.
• Monitor and ensure timely closing of customer quality complaints.
• Identify new, prospecting accounts in targeted market segments.
• Generate impactful improvements that create value for LYB and its customers.
• Provide regular up-dates on market intelligence and competitive movements to the business in the respective segments.
• Take the lead in sustainability projects and sales initiatives for our Circulen portfolio and Low Carbon solutions.
• Ensure a consistent and effective execution of the business strategy with measurable results and make recommendations on potential improvements.
• Drive operational and commercial excellence in S&OP and other key business processes.
• Report your activities and results in the CRM tool SalesForce and ensure the update with the latest info on these accounts.
• Act respectfully and value the capabilities of all individuals for organizational success.

The role will be based in Rotterdam or Frankfurt. Other locations may be considered depending on the profile of the candidate

You Bring This Value

• Bachelor’s degree in Business Administration or a relevant science field (like polymer science).
• Fluency in English and French is required, knowledge in an additional regional language is a differentiating factor
• Solid (6+ years) commercial and or technical experience in the Polymers Industry. Specific knowledge and experience in Automotive or Wire & Cable markets (Quality Standards, Material Specification, Value Chain) is preferred.
• Willingness to travel within Europe

Competencies

To be successful in this role you must recognize yourself in the following profile: You are a skilled negotiator who can navigate challenging situations with both internal and external stakeholders, building consensus and driving positive outcomes. You have the ability to present information in a clear and accessible way, distilling complex topics into key messages that resonate with and engage your audience. You bring a strong affinity for sustainability initiatives and are motivated to contribute to projects and strategies that support long-term environmental and social impact. In addition, you possess a true hunter mentality: you are proactive, driven to identify and pursue new opportunities, and energized by building relationships, creating business value, and achieving ambitious goals.

Candidates Will Be Assessed On The Following LYB Competencies

• Build Partnerships
• Deliver Results
• Drive Innovation
• Grow Capabilities
• Promote Inclusion

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

The recruitment process consists of an initial phone screening and two business interviews before proceeding to a possible job offer. A background check will be part of the process as well.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

Compensation Disclosure

The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. Please note that the compensation and benefits listed below are only applicable for Netherlands (NL) payroll offers.

The anticipated salary range for this full-time position is €76,160.00 - €116,490.00. The starting compensation will be determined based on skills, experience and qualifications.