Account Manager Export (France, Export) (m/f/d)

REFLECTS GmbH; Köln; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

JobBike

Health programmes

Team events

Flexible working options

Company pension scheme

Job summary

REFLECTS GmbH, located in Cologne, is seeking an enthusiastic Account Manager to join our export team. This full-time role involves engaging with international customers, focusing on the French market, and fostering long-term relationships.

As an Account Manager, you'll develop client bases, navigate customer inquiries, and work closely with various departments. The role requires fluency in French, English, and German, along with skills in digital tools and a customer-oriented mindset.

Qualifications

• You speak French, English, and German fluently.
• You have experience in international sales, export, or account management (ideally B2B).
• You navigate digital tools with ease.

Responsibilities

• You are the primary point of contact for our international customers.
• You develop and expand our client base and maintain long-term relationships.
• You handle customer enquiries and provide tailor-made solutions.

Skills

Fluent in French

Fluent in English

Fluent in German

Customer-oriented communication

International sales experience

Digital tools navigation

Teamwork and collaboration

Tools

ERP systems

Office software

Job description

REFLECTS GmbH, specialized in the promotional product industry has an exciting opportunity for an enthusiastic Account Manager to join our ambitious export team. Are you full of fresh ideas and ready to revolutionize our industry? Be part of the REFLECTS family!

With over 35 years of experience in the promotional product industry, Reflects GmbH, based in Cologne belongs to the most well‑known German manufacturers and importers of our international industry.

With over 70 people at our headquarters in Cologne and over 30 in Hong Kong, we are counting over 5,000 customers throughout Europe. As part of our new global corporate strategy, we intend to strengthen our four major brands in drinkware, electronic, promotional watches and classics.

Our mission is to provide our customers the best innovative gift solutions. We ensure that our audience gets the advertising material they need - or advertising material you never knew you were looking for until now. Simple. Fast. With love.

We offer our employees an excellent working and learning environment with great opportunities for further development. We believe in their flexibility and commitment, which makes our company better and more sustainable every day.

The Position:

We are looking for:

Full-time, based in Cologne.

Your Responsibilities:

• You are the primary point of contact for our international customers, with a strong focus on the French market.
• You develop and expand our client base, maintain long‑term relationships, and bring in new partners who are a perfect match for us.
• You handle customer enquiries, provide clever, tailor‑made solutions, and ensure a smooth and positive customer experience.
• You manage and maintain customer data with accuracy and reliability.
• You organise and attend national and international trade fairs.
• You work closely with our sales management and other departments to achieve strategic objectives.
• And of course, you’ll be one of the faces of REFLECTS: professional, communicative, empathetic, and equipped with a healthy dose of innovative spirit.

Your Profile:

• You speak French, English, and German fluently – and if French is your mother tongue, even better!
• Communication is your strength: customer-oriented, clear, empathetic, and culturally aware.
• You have experience in international sales, export, or account management (ideally B2B).
• Digital tools? No problem – you navigate ERP, Office & co. with ease.
• Sustainability truly matters to you – not just as a buzzword.
• You think creatively, proactively, and with an innovative mindset.
• You’re hands‑on, committed, reliable, and ready to make things happen.
• You turn ideas into results that genuinely make an impact.
• Teamwork means everything to you: you bring openness, drive, and real team spirit.
• You’re eager to grow in a dynamic, inspiring environment – and to grow alongside us.

The Location:

REFLECTS is located near the centre of Cologne, a dynamic city next to the Rhine with many conveniences. From our company location you'll need only five minutes to the train (line 7 - stop Marsdorf) and two minutes to the highway.

Why REFLECTS?

• You will receive comprehensive onboarding tailored to your role.
• You’ll work in a modern, owner‑managed company with a first‑name culture, short decision‑making paths, and an open‑door policy.
• Expect an international, creative, wonderfully diverse team that truly lives integrity.
• And yes – we do enjoy a good laugh: whether it’s about quirky customer enquiries or the battle for the last sweet in the kitchen.
• We debate product details just as passionately as the best currywurst in Cologne – or the heron that keeps trying to raid our pond.
• Ecological responsibility? Absolutely – it’s reflected in our products!
• Attractive benefits included: JobBike, health programmes, terrace, table football room, and team events.
• Easy to reach by car (private parking available) and public transport. And our bike rack still has space!
• Plenty of development opportunities, lots of flexibility – plus the option of one remote working day per week.
• A company pension scheme is also possible.
• And most importantly: you’ll have the opportunity to actively shape our international success and make brands visible across borders – with real, rewarding results you can be proud of.