Account Manager

Jobtailor; Deutschland; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced account manager to serve a portfolio of law firm clients, coordinating SEO, PPC, and social media initiatives. You will drive client success, manage projects, and uncover growth opportunities through thoughtful relationship management.

The role emphasizes collaborative planning, clear communication, and disciplined workflow through HubSpot and Monday.com to deliver measurable results.

Qualifikationen

• 3+ years of experience in marketing agency account management (agency-side).
• Strong knowledge of SEO & PPC, able to discuss digital marketing metrics with clients.
• Proficient level English; written and verbal.
• Experience with HubSpot, project management tools (Monday.com/Asana) and Slack.
• Autonomous, detail-oriented, client-first mentality and good humor.
• Legal marketing experience with law firms is highly preferred.

Aufgaben

• Act as the primary contact for a roster of legal clients and align goals with agency execution.
• Identify campaign/relationship pain points and coordinate with SEO and Paid Media to resolve them.
• Drive client retention and upsell/cross-sell services to help clients scale.
• Assist in formalizing account management workflows using tools like HubSpot, Monday.com, and Slack.
• Lead internal alignment meetings with managers to ensure on-time, in-scope delivery.
• Lead cross-team meetings with SEO, PPC, and Social Media to translate goals into actions.
• Present performance insights and lead strategy calls with law firm stakeholders.
• Maintain organized project logs, client briefs, and status updates in HubSpot and Monday.com.

Kenntnisse

Marketing agency experience

SEO & PPC strategy

English fluency

Client management

Cross-functional collaboration

Tools

HubSpot

Monday.com

Asana

Slack

Jobbeschreibung

Responsibilities

• Act as the primary point of contact for a roster of legal clients, ensuring their business goals align with agency execution.
• Identify potential campaign or relationship "pain points" preemptively and coordinate with SEO and Paid Media teams to resolve them.
• Drive client retention and identify opportunities for upselling or cross‑selling services to help clients scale.
• Assist in formalizing account management workflows, utilizing tools like HubSpot, Monday.com, and Slack.
• Lead internal alignment meetings with specialized managers to ensure projects are delivered on time and within scope.
• Lead internal alignment meetings with SEO, PPC, and Social Media managers to translate client goals into technical action items.
• Present performance insights and lead regular strategy calls with law firm stakeholders.
• Maintain meticulously organized project logs, client briefs, and status updates in HubSpot and Monday.com.

Qualifications

• 3+ years of experience in marketing agency account management (specifically agency‑side, not SaaS).
• Strong knowledge of SEO & PPC: Must be able to speak confidently about digital marketing strategy, performance metrics, and optimizations with clients.
• Proficient level English fluency (written and verbal) is a non‑negotiable requirement.
• Strong experience with HubSpot, project management software (Monday.com, Asana, or similar), and communication tools like Slack.
• Must be autonomous, detail‑oriented, and possess a "client‑first" mentality and a great sense of humor.
• Legal marketing experience: Previous experience working with law firms is highly preferred.