Account Manager

Litify; Deutschland; Vor Ort; EUR 70.058 - 78.815; Vollzeit

Zusammenfassung

Litify is seeking an Account Manager to grow and manage relationships within an existing client base. You will drive renewals, identify upsell opportunities, and deliver measurable value by helping clients maximize the Litify platform.

This quota-carrying role collaborates with Customer Success, Product, and Sales teams to ensure client success, renewal velocity, and long-term partnerships.

Qualifikationen

• Bachelor's degree from an accredited university.
• 2–5 years in a SaaS account management or customer-facing role.
• Strong sales instincts and ability to build trusted client relationships.
• Excellent written, verbal, and presentation communication skills.
• Experience presenting to executive stakeholders.
• Familiarity with Salesforce or other CRM platforms.

Aufgaben

• Manage a portfolio of existing Litify clients to ensure retention and satisfaction.
• Identify and drive upsell and expansion opportunities.
• Own and execute renewal motions with internal teams and clients.
• Consult and strategize with clients to grow their business using Litify.
• Engage in business reviews and strategic check-ins to drive value.
• Meet and exceed monthly renewals and expansion targets.
• Stay updated on Litify updates and industry trends to inform recommendations.
• Collaborate cross-functionally to ensure seamless execution and long-term partnership.

Kenntnisse

Bachelor's degree

SaaS account management

Sales mindset

Executive communication

CRM experience

Ausbildung

Bachelor's degree

Tools

Salesforce

Jobbeschreibung

About Us

At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all‑in‑one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.

Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.

Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest‑growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.

About the Role

As an Account Manager at Litify, you’ll be responsible for managing and growing relationships within our existing client base. You’ll play a key role in driving renewals, identifying upsell opportunities, and delivering value to our customers by helping them get the most out of the Litify platform.

This is a quota‑carrying role that combines sales acumen with strategic consulting. You'll work cross‑functionally with our Customer Success, Product, and Sales teams to ensure each client achieves measurable results and long‑term success with Litify.

In this role, you will:

• Manage a portfolio of existing Litify clients to ensure retention and satisfaction

• Identify and drive upsell and expansion opportunities by understanding client goals and aligning them with Litify solutions

• Own and execute renewal motions, collaborating with internal teams and client stakeholders

• Consult, educate, and strategize with clients to help grow their business using Litify

• Engage in business reviews, and strategic check‑ins to drive value

• Meet and exceed monthly sales targets tied to renewals and expansions

• Stay up to date on Litify platform updates, industry trends, and best practices to inform your client recommendations

• Collaborate cross‑functionally with Customer Success, Implementation, Support and Product & Engineering teams to ensure seamless execution, customer satisfaction, and long‑term partnership success.

We require:

• A bachelor’s degree from an accredited university

• At least 2-5 years experience in a SaaS account management or customer‑facing role

• Strong sales instincts and ability to build trusted client relationships

• Excellent written, verbal, and presentation communication skills

• Experience presenting to and engaging with executive‑level stakeholders

• Strong problem‑solving skills and a collaborative, solutions‑oriented mindset

• Self‑motivated and organized with the ability to manage multiple accounts and priorities

• Familiarity with Salesforce or other CRM platforms preferred

• Experience in the legal industry or selling to law firms, corporate legal departments, or government entities is a plus

• Comfortable with commercial negotiation and willingness to refine selling style as needed

Disclosure: The estimated compensation range for this role is $80,000-90,000 base salary + $40,000 in variable pay. You will also be offered benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.