Account Executive - DACH

Trustpilot, Inc.; Hamburg; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company Pension Scheme

20 days holiday + 8 after 6 months

Volunteer days

Learning and development through Trust

Headspace and mental health support

Job summary

Trustpilot is seeking a Mid-Market Account Executive for our Hamburg office to lead high-velocity sales across Germany, Austria, and Switzerland. You will own the full sales cycle, prospect for new business, and present tailored Trustpilot solutions to decision-makers.

You should have 5+ years in B2B SaaS sales, fluent German/English, and thrive in autonomous, fast-paced environments. Competitive compensation and strong growth potential await.

Qualifications

• Ambitious B2B seller with experience in Sales, New Business, Business Development, or Account Management (ideally within SaaS).
• Fluent in German and English and able to navigate cross-functional stakeholders.
• Strong commercial mindset with interest in eCommerce, digital marketing, market research or data analysis.

Responsibilities

• Own the full sales cycle for Mid-Market prospects in the DACH region, from prospecting to negotiating and closing.
• Identify and acquire new business opportunities in untapped market segments and mid-sized companies.
• Build and manage a robust pipeline using multi-channel outbound strategy (cold calls, email, LinkedIn).
• Act as trusted advisor, presenting tailored Trustpilot solutions to prospects.
• Navigate founders, marketing directors, and eCommerce leads to secure partnerships.
• Consistently exceed monthly sales targets and contribute to rapid growth in Europe.

Skills

B2B sales

German & English fluency

Prospecting

Negotiation

Relationship building

Tools

LinkedIn

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers.

If you’re an ambitious sales professional looking to escape slow-moving processes and drive real impact, we want you on our team. As a thriving FTSE-250 business, we are looking for a dynamic Mid-Market Account Executive for our Hamburg office to lead high-velocity sales cycles across Germany, Austria, and Switzerland.

What you'll be doing:

• Own the full sales cycle for Mid-Market prospects in the DACH region; from proactive prospecting to negotiation and closing.
• Identify and actively acquire new business opportunities, targeting untapped market segments and high-potential mid-sized companies (especially across eCommerce, retail, and digital services).
• Build and manage a robust pipeline using a multi-channel outbound strategy (including cold calling, targeted email campaigns, and LinkedIn) to complement inbound interest.
• Act as a trusted advisor, analyzing prospective customers' unique challenges and presenting tailored, value-driven Trustpilot solutions.
• Navigate key decision-makers (such as Founders, Marketing Directors, and eCommerce Leads) to secure win-win partnerships.
• Consistently exceed monthly sales targets, directly contributing to our rapid growth in one of Trustpilot's most strategic European markets.

Who you are:

• An ambitious, results-driven B2B seller with experience in Sales, New Business, Business Development, or Account Management (ideally within SaaS).
• A natural communicator who is fluent in both German and English
• Proactive and curious, you have a problem-solving mindset and thrive in roles that offer a high degree of autonomy and speed.
• Possess a strong commercial mindset; knowledge of eCommerce, digital marketing, market research, or data analysis is a major plus.
• Eager to move beyond a one-size-fits-all playbook and help build a world-class sales culture in our Hamburg hub.

What’s in it for you:

• Competitive compensation package + bonus
• Company Pension Scheme with a 4% of gross salary employer contribution (no matching required).
• 20 days holiday with an additional 8 days after 6 months of continuous employment
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest‑free loan, travel expenses, or any other expense
• Health benefit of 50€ a month which you can use to spend on anything that supports positive health
• Full access to Headspace, a popular mindfulness app‑based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
• Prime location with stunning views of the Alster in a brand‑new office space

Still unsure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet every single requirement, we'd still really love to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([e-mail]) quoting the role you wish to apply for.