Zoho Platform Architect & Data-Driven Ops Leader

Geeks on Site; Colombia; Presencial; COP 80.000.000 - 140.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid time off

Descripción de la vacante

Otte Polo Group seeks a Zoho CRM & Analytics Specialist to maximize Zoho One value. You will administer Zoho CRM, FSM, Billing, Analytics, and integrations, designing scalable reports and automated workflows for leadership. You will partner with Operations, Sales, Finance, Customer Service, IT, and executives.

The role emphasizes governance, data quality, and strategic use of the Zoho ecosystem to drive efficiency and visibility.

Formación

• 3+ years of experience administering Zoho CRM and/or Zoho One.
• B2 English level.
• Strong experience with Zoho Analytics.
• Experience building executive dashboards and operational reports.
• Hands-on experience with Zoho Deluge scripting.
• Experience configuring workflows, automation, and custom functions.
• Strong understanding of CRM data structures and relational databases.
• Advanced analytical and problem-solving skills.
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
• Advanced Excel or Google Sheets skills.

Responsabilidades

• Serve as the company's subject matter expert for Zoho One and all integrated applications.
• Maintain and optimize Zoho CRM, FSM, Billing, Analytics, and related Zoho products.
• Design executive dashboards and operational reporting within Zoho Analytics.
• Build automation to eliminate manual processes and create custom functions.
• Partner with stakeholders to define KPI definitions and reporting standards.
• Collaborate with leadership to prioritize future system enhancements.

Conocimientos

Zoho CRM

Zoho One

Zoho Analytics

Executive dashboards

Deluge scripting

Workflow automation

CRM data structures

Excel/Google Sheets

English communication

SQL basics

Educación

Bachelor's degree in Information Systems/Computer Science/Business Analytics or related field

Herramientas

Zoho CRM

Zoho Analytics

Power BI/Tableau

SQL

Descripción del empleo

Otte Polo Group seeks a Zoho CRM & Analytics Specialist to maximize Zoho One value. You will administer Zoho CRM, FSM, Billing, Analytics, and integrations, designing scalable reports and automated workflows for leadership. You will partner with Operations, Sales, Finance, Customer Service, IT, and executives.

The role emphasizes governance, data quality, and strategic use of the Zoho ecosystem to drive efficiency and visibility.