Enterprise Systems Engineer

Glass Roots Construction, LLC; Colombia; Presencial; COP 270.305.000 - 333.906.000; Jornada completa

Descripción de la vacante

Glass Roots Construction (GRC) is seeking an Enterprise Systems Engineer to lead the development of our Zoho One ecosystem, focusing on CRM and Projects with hands-on work in Creator and Analytics. You will architect Deluge scripts, build API integrations, and design data pipelines to support field operations and leadership.

The role is part of a growing Enterprise Systems team with a backlog of work including replacing aging forms, unifying workflows, and delivering robust reporting as the

Formación

• 3+ years building and administering Zoho business applications with Deluge scripting.
• Proficiency in Zoho CRM and Projects; experience with at least two of Creator, Analytics, DataPrep, Desk.
• Experience building API integrations (REST, JSON, webhooks) between Zoho and third-party systems.
• Hands-on data transformation and pipeline work in Zoho DataPrep or ETL tool.
• Strong problem solving and ability to document systems clearly.
• Excellent written and verbal communication for non-technical users.

Responsabilidades

• Architect, develop, and maintain custom Zoho applications and workflows with focus on CRM and Projects.
• Build, test, and deploy REST API integrations and connectors between internal platforms.
• Use Zoho DataPrep and Analytics to cleanse and route data for reporting.
• Identify and automate manual processes across departments to improve efficiency.
• Configure Zoho Projects and Zoho Desk to support deliverables, resources, and tickets.
• Gather functional requirements and translate into scalable technical implementations.
• Perform root-cause analysis, bug fixes, and maintain technical documentation.

Conocimientos

Deluge scripting

Zoho CRM & Projects

REST API integrations

Data pipelines

Process automation

Technical documentation

Clear communication

Herramientas

Zoho Creator

Zoho Analytics

Zoho DataPrep

Zoho Desk

Zoho Projects

Descripción del empleo

The Opportunity

Glass Roots Construction (GRC) is seeking a skilled Enterprise Systems Engineer to serve as a core technical driver in building, scaling, and optimizing our enterprise applications ecosystem. As GRC continues to expand, this mid-level individual contributor role is essential to connecting our operational workflows, streamlining data pipelines, and eliminating manual bottlenecks across the company.

You will focus heavily on enterprise application development within our Zoho One platform (CRM, Creator, Analytics, DataPrep, Projects, and Desk). In this role, you won’t just maintain tools—you will architect robust Deluge scripts, design complex API integrations, structure enterprise data pipelines, and craft automated workflows that directly support our field operations, project management teams, and executive leadership.

Enterprise Systems is a small team at the start of a significant expansion, and this is one of two roles we are adding now. You will not be inheriting a finished platform. There is a real backlog of work waiting: replacing the aging forms and field data collection tools our crews use today, bringing scattered department workflows onto one platform, building connections between systems that do not talk to each other, and creating the reporting our project and executive teams need as the company grows. If you want a role where you can point at the systems the business runs on and say you built them, this is that role.

As the Enterprise Systems function grows, we expect the people who help build it to grow with it.

Responsibilities

• Application Architecture & Development: Architect, develop, and maintain custom applications and workflows within the Zoho One ecosystem, with a primary focus on CRM and Projects, plus hands-on work in Creator and Analytics.
• Integrations & APIs: Build, test, and deploy REST API integrations, webhooks, and custom connectors between internal platforms and third-party systems.
• Data Pipelines: Utilize Zoho DataPrep and Zoho Analytics to cleanse, transform, automate, and route data streams across enterprise applications for seamless reporting.
• Process Automation: Identify, map, and automate manual work and fragmented processes across operational departments to improve overall business efficiency.
• Platform Configuration: Support project management teams by configuring and customizing Zoho Projects to track deliverables, resources, and construction milestones, and configure Zoho Desk to support ticketing for teams across the business.
• Requirements Gathering: Collaborate with business stakeholders and IT leadership to gather functional requirements and translate them into scalable technical implementations.
• Troubleshooting & Maintenance: Perform root-cause analysis, system troubleshooting, and bug fixes across platform modules and integration endpoints.
• Technical Documentation: Maintain thorough technical documentation, system architectures, API specifications, and workflow logic for all enterprise application enhancements.

Required Qualifications

• 3+ years building and administering business applications on the Zoho platform, including hands-on Deluge scripting.
• Working proficiency in Zoho CRM and Projects, plus practical experience in at least two of the following: Creator, Analytics, DataPrep, Desk (we use all of these, but we do not expect equal depth in every one).
• Experience building and maintaining API integrations (REST, JSON, webhooks) between Zoho and third-party systems.
• Hands-on experience with data transformation and pipeline work, whether in Zoho DataPrep or a comparable ETL tool.
• Strong problem-solving and analytical skills with a focus on business process automation and continuous system optimization.
• Ability to create clear, maintainable technical documentation and systems diagrams.
• Excellent written and verbal communication skills with the ability to translate technical concepts to non-technical business users.

Preferred Qualifications

• Experience or exposure to Enterprise Resource Planning (ERP) systems and integrations.
• Familiarity with telecommunications, utility, or heavy civil construction industry workflows and terminology.
• Relevant Zoho certifications (e.g., Zoho Certified Developer, Zoho Creator Developer).

Additional Information

Salary Range: $85,000 - $105,000 Salary,+ Bonus - based on experience

Schedule: Day Shift: Monday - Friday

Travel Requirements: 0 % - 5%

Role Openings: 1

Target Start Date: 2-3 weeks from offer

Interview Process

1. Recruiter Screen
2. 2nd Interview with Director of Enterprise Systems
3. Final Interview with The Chief People Officer
4. Conditional offer upon successful background check

Equal Opportunity Employer

Glass Roots Construction (GRC) is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Reasonable Accommodation

Glass Roots Construction (GRC) provides reasonable accommodations to individuals with disabilities. If you require accommodation to participate in the hiring process or to perform the essential functions of this job, please contact us at [e-mail].

We love building our team directly! At this time, we are only considering direct applications from candidates. We respectfully ask recruiting agencies not to reach out.