Workplace Experience & Operations Specialist

Electronic Arts; Puerto Bogotá; On-site; COP 40,000,000 - 70,000,000; Full time

Benefits offered by this job

Health benefits

Professional development

Work-life balance

Meaningful work

Meal card

Job summary

Electronic Arts Bogota studio seeks a dedicated Workplace Experience Specialist to oversee daily operations, coordinate services, manage vendors, and implement employee engagement initiatives. You will support multiple office locations, ensure safety compliance, and contribute to a productive, welcoming environment for teams and leaders alike.

The role focuses on improving processes, coordinating projects like moves or space reconfigurations, and partnering with IT, Security, PE, and Real Estate

Qualifications

• 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments.
• Experience managing vendors, supporting workplace projects, and coordinating operational initiatives.
• Experience in planning, coordinating, and executing events from concept to completion.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities independently.
• Customer-service mindset with the ability to build positive relationships across teams and leadership levels.

Responsibilities

• Support daily workplace operations across multiple office locations, ensuring spaces are maintained to a high standard and operational issues are resolved in a timely manner
• Coordinate workplace services and vendor activities including janitorial, maintenance, food service, repairs, furniture, and office amenities
• Monitor vendor performance, support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings
• Drive employee experience initiatives including onsite events, activations, hospitality services, and workplace engagement programs
• Assist with workplace projects including office moves, seating updates, space reconfigurations, furniture installations, and office refreshes
• Partner cross-functionally with IT, Security, PE, Real Estate, and external vendors to support operational and project-related initiatives
• Maintain workplace procedures, operational records, occupancy data, floorplans, and workplace documentation
• Ensure compliance with our Global Health Office (GHO) for health, safety, and local regulatory requirements while supporting emergency preparedness and site readiness efforts
• Identify opportunities to improve workplace processes, employee experience, and operational consistency

Skills

Vendor management

Facilities coordination

Office management

Event planning

Budget tracking

Tools

Microsoft Office

Google Workspace

Job description

Electronic Arts Bogota studio seeks a dedicated Workplace Experience Specialist to oversee daily operations, coordinate services, manage vendors, and implement employee engagement initiatives. You will support multiple office locations, ensure safety compliance, and contribute to a productive, welcoming environment for teams and leaders alike.

The role focuses on improving processes, coordinating projects like moves or space reconfigurations, and partnering with IT, Security, PE, and Real Estate