Workplace Experience Specialist

Electronic Arts; Puerto Bogotá; On-site; COP 40,000,000 - 70,000,000; Full time

Benefits offered by this job

Health benefits

Professional development

Work-life balance

Meaningful work

Meal card

Job summary

Electronic Arts Bogota studio seeks a dedicated Workplace Experience Specialist to oversee daily operations, coordinate services, manage vendors, and implement employee engagement initiatives. You will support multiple office locations, ensure safety compliance, and contribute to a productive, welcoming environment for teams and leaders alike.

The role focuses on improving processes, coordinating projects like moves or space reconfigurations, and partnering with IT, Security, PE, and Real Estate

Qualifications

• 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments.
• Experience managing vendors, supporting workplace projects, and coordinating operational initiatives.
• Experience in planning, coordinating, and executing events from concept to completion.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities independently.
• Customer-service mindset with the ability to build positive relationships across teams and leadership levels.

Responsibilities

• Support daily workplace operations across multiple office locations, ensuring spaces are maintained to a high standard and operational issues are resolved in a timely manner
• Coordinate workplace services and vendor activities including janitorial, maintenance, food service, repairs, furniture, and office amenities
• Monitor vendor performance, support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings
• Drive employee experience initiatives including onsite events, activations, hospitality services, and workplace engagement programs
• Assist with workplace projects including office moves, seating updates, space reconfigurations, furniture installations, and office refreshes
• Partner cross-functionally with IT, Security, PE, Real Estate, and external vendors to support operational and project-related initiatives
• Maintain workplace procedures, operational records, occupancy data, floorplans, and workplace documentation
• Ensure compliance with our Global Health Office (GHO) for health, safety, and local regulatory requirements while supporting emergency preparedness and site readiness efforts
• Identify opportunities to improve workplace processes, employee experience, and operational consistency

Skills

Vendor management

Facilities coordination

Office management

Event planning

Budget tracking

Tools

Microsoft Office

Google Workspace

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience Specialist

The Workplace Experience Specialist supports daily operations and employee experience initiatives at Electronic Arts’ Bogota studios. This role ensures a safe, efficient, and engaging office environment, manages vendors and projects, and collaborates with Workplace Experience, IT, Security, People Experience, leadership teams, and property management to maintain smooth operations and a positive employee experience.

Responsibilities

• Support daily workplace operations across multiple office locations, ensuring spaces are maintained to a high standard and operational issues are resolved in a timely manner
• Coordinate workplace services and vendor activities including janitorial, maintenance, food service, repairs, furniture, and office amenities
• Monitor vendor performance, support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings
• Drive employee experience initiatives including onsite events, activations, hospitality services, and workplace engagement programs
• Assist with workplace projects including office moves, seating updates, space reconfigurations, furniture installations, and office refreshes
• Partner cross-functionally with IT, Security, PE, Real Estate, and external vendors to support operational and project-related initiatives
• Maintain workplace procedures, operational records, occupancy data, floorplans, and workplace documentation
• Ensure compliance with our Global Health Office (GHO) for health, safety, and local regulatory requirements while supporting emergency preparedness and site readiness efforts
• Identify opportunities to improve workplace processes, employee experience, and operational consistency

Qualifications

• 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments
• Experience managing vendors, supporting workplace projects, and coordinating operational initiatives
• Experience in planning, coordinating, and executing events from concept to completion.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities independently
• Customer-service mindset with the ability to build positive relationships across teams and leadership levels
• Proficiency with Microsoft Office Suite and Google Workspace preferred
• Experience supporting creative, entertainment, gaming, or tech environments is a plus

• Health Benefits – Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development – Training and development programs, opportunities for career advancement, and tuition reimbursement.
• Work-Life Balance – 15 vacation days, paid holiday closure, and paid sick leave.
• Meaningful Work – Opportunity to directly contribute to the development of EA titles.
• Additional Perks – Meal card ($400,000 COP per month), game credits, and console reimbursement program.

…and more!

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.