Weekend Dispatch Specialist — Real-Time Shipments

Charger Logistics Inc; Bogotá; Presencial; COP 18.000.000 - 36.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth career

Competitive pay package

Performance-based bonus

Descripción de la vacante

Charger logistics Inc. is seeking a Weekend Dispatcher to monitor shipments during weekend hours, communicate with customers and drivers, and manage exceptions. You will update records, coordinate pickups, and ensure timely reporting for continuous operations.

This role requires 2+ years in logistics sales or support, a marketing/business degree, and strong communication and negotiation abilities. The position supports weekend coverage with a focus on service quality and proactive problem

Formación

• 2+ years of sales and account management experience in transportation and logistics.
• Recent college/university degree in Marketing or Business required.
• Experience in analyst role or pricing is an asset.
• Ability to understand business processing requirements using technology.
• Experience in B2B sales with complex deals is an asset.
• Strong knowledge of the sales planning process.
• Excellent verbal, written and presentation skills; strong interpersonal skills.
• Strong negotiation skills with proven closing ability.
• Ability to work independently or in a team.

Responsabilidades

• Monitor and track weekend shipments with real-time visibility.
• Communicate with customers, drivers, and internal teams on status and issues.
• Update portals, systems, and shipment records accurately.
• Coordinate pickup and delivery appointments per customer needs.
• Identify, escalate and resolve service disruptions and exceptions.
• Handle inquiries and complaints with timely solutions and follow-up.
• Prepare and distribute overnight reports to daytime operations.
• Maintain documentation and collaborate with stakeholders.

Conocimientos

Sales and account management

Negotiation skills

Communication skills

Customer relations

Presentation skills

Teamwork

Independent work

Educación

Bachelor's degree in Marketing or Business

Descripción del empleo

Charger logistics Inc. is seeking a Weekend Dispatcher to monitor shipments during weekend hours, communicate with customers and drivers, and manage exceptions. You will update records, coordinate pickups, and ensure timely reporting for continuous operations.

This role requires 2+ years in logistics sales or support, a marketing/business degree, and strong communication and negotiation abilities. The position supports weekend coverage with a focus on service quality and proactive problem