Trilingual AR Collections Specialist

Zimmer Biomet; Perímetro Urbano Barranquilla; Vor Ort; COP 24.000.000 - 42.000.000; Vollzeit

Zusammenfassung

Zimmer Biomet in Barranquilla seeks an Accounts Receivable specialist to monitor past-due invoices, contact customers by phone and email, and resolve disputes with Sales and Customer Service collaboration.

You will analyze accounts daily, monitor credit limits, escalate issues, and support process improvements while ensuring Finance policy adherence. English fluency is required; AR experience preferred.

Qualifikationen

• Professional degree in finance or related field.
• At least 2 years of relevant work experience.
• Experience in accounts receivable is preferred.
• Strong customer service and communication skills.
• Ability to read, write and speak English fluently.

Aufgaben

• Monitor assigned customer accounts and follow up on past-due balances.
• Contact customers daily by phone or email to collect past-due amounts.
• Collaborate with offshore BPO team for collections and cash applications.
• Investigate and resolve queries, disputes, and short payments promptly.
• Escalate unresolved issues to management when needed.
• Maintain well-documented customer files and track collection activities.

Kenntnisse

Customer service

Communication

English fluency

Financial analysis

Ausbildung

Finance degree

Tools

Collection tool

ERP system

CRM

Jobbeschreibung

Zimmer Biomet in Barranquilla seeks an Accounts Receivable specialist to monitor past-due invoices, contact customers by phone and email, and resolve disputes with Sales and Customer Service collaboration.

You will analyze accounts daily, monitor credit limits, escalate issues, and support process improvements while ensuring Finance policy adherence. English fluency is required; AR experience preferred.