Technical Support Engineer

StaffBridge Inc; Medellín; Presencial; COP 281.171.000 - 374.895.000; Jornada completa

Descripción de la vacante

StaffBridge Inc. is seeking a Technical Product & Engineering Specialist to drive the technical direction of our logistics platform. This hands-on leadership role bridges product, operations and customers, solving complex engineering challenges and guiding teams.

You will own AWS serverless stack, write Node.js production code, design scalable solutions, and translate business needs into technical execution while advancing release quality and customer integrations.

Formación

• Experience leading engineering teams and reviewing code.
• Knowledge of AWS serverless stack and related services.
• Excellent problem-solving and system architecture skills.
• Advanced English with ability to communicate with customers and executives.

Responsabilidades

• Lead technical troubleshooting across our AWS serverless platform.
• Debug, write, and deploy Node.js production code.
• Design scalable solutions and improve system performance.
• Lead engineering priorities, backlog, and technical execution.
• Translate business needs into technical solutions.
• Support customer integrations and resolve complex production issues.
• Drive engineering best practices and release quality.

Conocimientos

Leadership experience

Problem solving

Communication with executives

Hands-on technical leadership

Cloud architecture

Herramientas

Lambda

API Gateway

DynamoDB

EventBridge

CloudWatch

Node.js

Descripción del empleo

We're looking for a Technical Product & Engineering Specialist to drive the technical direction of our logistics platform. This is a hands‑on leadership role for someone who can solve complex engineering challenges, lead technical teams, and bridge the gap between product, operations, and customers.

Responsibilities

• Lead technical troubleshooting across our AWS serverless platform
• Debug, write, and deploy Node.js production code
• Design scalable solutions and improve system performance
• Lead engineering priorities, backlog, and technical execution
• Translate business needs into technical solutions
• Support customer integrations and resolve complex production issues
• Drive engineering best practices and release quality

Qualifications

• Knowledge of Lambda, API Gateway, DynamoDB, EventBridge, and CloudWatch
• Experience leading engineering teams and reviewing code
• Excellent problem-solving, architecture, and API troubleshooting skills
• Advanced English with the ability to communicate with customers and executives