Staff DevOps Engineer: Cloud Automation & Observability

SilverCloud; Colombia; Presencial; COP 372.984.000 - 559.475.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan coverage

Time off & leave

Mental health days

Tuition reimbursement

LinkedIn Learning

Annual bonus

Referral program

Parental leave

Descripción de la vacante

Amwell is seeking a Staff DevOps Engineer to strengthen the scalability, reliability, and automation of our cloud platforms. You will design and evolve cloud systems that empower product teams to deliver software faster with confidence.

You will collaborate with engineering, SRE, and platform teams to improve automation, observability, and deployment reliability across the organization. You will mentor engineers and promote best practices to keep Amwell's infrastructure secure, resilient, and

Formación

• Design, build, and maintain CI/CD pipelines supporting reliable software delivery.
• Implement Infrastructure as Code practices using Terraform, Ansible, or similar technologies.
• Support modern deployment strategies such as blue-green, canary, and progressive delivery.
• Continuously improve automation frameworks to reduce operational overhead and improve developer productivity.
• Implement and enhance observability practices using tools such as Prometheus, Grafana, ELK, or OpenTelemetry.
• Partner with engineering teams to define and monitor SLIs and SLOs aligned with service reliability goals.
• Participate in incident response processes and contribute to post-incident learning and system improvements.
• Support the development of resilient systems capable of handling production scale workloads.
• Collaborate with security and platform teams to ensure infrastructure aligns with organizational security standards.
• Support automation of security and compliance controls within infrastructure and deployment pipelines.
• Contribute to maintaining compliance with frameworks such as HIPAA and SOC2.
• Promote secure infrastructure practices across engineering teams.
• Work with engineering and platform teams to optimize infrastructure performance and cloud resource utilization.
• Support cost awareness initiatives by helping teams understand and optimize their cloud usage.
• Implement monitoring and scaling strategies that balance performance and cost efficiency.
• Professional fluency in English, both written and spoken, is required to effectively collaborate with colleagues, customers, and stakeholders in a fully English-speaking work environment.

Responsabilidades

• Design and improve scalable cloud infrastructure that supports high availability and performance.
• Contribute to the evolution of multi-region and multi-account architectures across AWS, GCP, or Azure.
• Collaborate with SRE and product teams to improve system resiliency, latency, and operational efficiency.
• Identify potential reliability risks and propose improvements that strengthen platform stability.

Conocimientos

CI/CD pipelines

Infrastructure as Code

Blue-Green deployment

Observability

SLIs and SLOs

Incident response

Security compliance

Cloud platforms

AWS

GCP

Azure

Herramientas

Terraform

Ansible

Prometheus

Grafana

ELK

OpenTelemetry

Kubernetes

Descripción del empleo

Amwell is seeking a Staff DevOps Engineer to strengthen the scalability, reliability, and automation of our cloud platforms. You will design and evolve cloud systems that empower product teams to deliver software faster with confidence.

You will collaborate with engineering, SRE, and platform teams to improve automation, observability, and deployment reliability across the organization. You will mentor engineers and promote best practices to keep Amwell's infrastructure secure, resilient, and