Remote DevOps Engineer II – Cloud Ops & Automation

CSG; Colombia; Presencial; COP 48.000.000 - 80.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from Home

Healthcare benefits

Paid Vacation

Descripción de la vacante

CSG is seeking an Operations Engineer II to join our JO Platform DevOps team. You will help run cloud-native JO and Analytics workloads in AWS, collaborate with software engineering, Platform TechOps, and customer-facing teams, and ship automation to improve reliability.

This role spans platform operations, scripting (Bash/Python), IaC (Terraform), CI/CD (Azure DevOps), and observability (Prometheus, Grafana, CloudWatch).

Formación

• Bachelor's in CS, engineering, or related field, or equivalent demonstrated experience.
• 2–4+ years in DevOps, cloud operations, SRE, or platform engineering (or equivalent depth via production work).
• Hands-on delivery of a SaaS or PaaS product in the cloud (multi-environment, customer-facing impact).
• Comfort in a customer-aware role: urgency, clear communication, and ownership when production matters.

Responsabilidades

• Platform operations & support — Support production and non-production JO and Analytics environments across regions; troubleshoot incidents with peers and TechOps; contribute to root-cause analysis and follow-up improvements.
• Automation & tooling — Build and maintain Bash and Python scripts and small tools for deployments, diagnostics, data/ops workflows, and reducing manual toil.
• CI/CD & infrastructure — Contribute to Azure DevOps pipelines, Terraform-managed AWS resources, and Kubernetes (EKS) workloads; follow Git-based change practices and team standards
• Observability — Help operate monitoring and alerting (Prometheus, Grafana, CloudWatch); tune dashboards and runbooks so issues are visible early.
• Cross-team delivery — Coordinate with Development, Professional Services, and Support on releases, environment needs, and customer-impacting work; communicate clearly in a distributed team.
• Documentation & enablement — Write runbooks, READMEs, and handoffs for systems you touch; make it easy for the next engineer to operate what you built.
• Continuous improvement — Question how things work, propose safer/faster patterns, and adopt modern DevOps, cloud, and data pipeline (ETL/streaming) practices where they fit our stack.

Conocimientos

Bash scripting

Python scripting

SRE principles

Cloud operations

Incident response

Documentation

Educación

Bachelor's in CS/Engineering or related field

Herramientas

AWS

Azure DevOps

Terraform

Ansible

Docker

Kubernetes (EKS)

Descripción del empleo

CSG is seeking an Operations Engineer II to join our JO Platform DevOps team. You will help run cloud-native JO and Analytics workloads in AWS, collaborate with software engineering, Platform TechOps, and customer-facing teams, and ship automation to improve reliability.

This role spans platform operations, scripting (Bash/Python), IaC (Terraform), CI/CD (Azure DevOps), and observability (Prometheus, Grafana, CloudWatch).