Sr Manager, B2B Sales - Bilingual

Concentrix; Bogotá ciudad; On-site; COP 120,000,000 - 180,000,000; Full time

Job summary

Concentrix in Bogotá seeks a Senior Sales Manager to lead a bilingual B2B sales team for a leading technology client. You will drive strategy, forecast results, and coach leaders to surpass revenue targets while delivering exceptional client experience.

The role requires 5+ years in sales leadership, experience managing other leaders, and strong CRM skills (Salesforce), plus fluency in English. You'll partner with the Sales Director to align operations, analytics, and client outcomes across the

Qualifications

• 5+ years proven work experience in a sales leadership role.
• English fluency, B2 minimum.
• Experience managing other leaders.
• A passion for customer experience and driving team results.
• Experience in operations and strategy building.
• Excellent coaching history.
• A record of developing and retaining great employees.
• Experience maximizing revenue through best practices.
• Experience in Microsoft programs like Word, Outlook and PowerPoint.
• Experience working with Salesforce.com or similar CRM.
• Experience finding solutions as a manager.
• Change Management skills.

Responsibilities

• Lead the team and team leaders to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction.
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date.
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities.
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members.
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories.
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction.
• Be a point of escalation for our clients and respond promptly to any issues.
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed.
• Work with client contact on reporting and forecasting.
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs).
• Work with internal functional resources and external partners to develop a coaching platform.
• Coordinate team incentives and Sales Performance Incentive Funds.
• Partner and build business relationships with all partners to ensure customer expectations are met.
• Work with teams and management to improve sales processes and achieve a positive customer experience.
• Lead team to buying/renewal process to achieve greater client satisfaction.

Skills

Sales leadership

English fluency (B2)

Experience leading other leaders

Customer experience focus

Operations & strategy

Coaching history

Employee development

Revenue optimization

MS Office (Word/Outlook/PowerPoint)

CRM (Salesforce.com)

Problem solving as a manager

Change management

Tools

Salesforce.com

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Job Description

Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story.

Job Title

Sr Manager, B2B Sales - Bilingual

Job Description

Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story.

You Have

• 5+ years proven work experience in a sales leadership role
• English fluency, B2 minimum.
• Experience managing other leaders
• A passion for customer experience and driving team results
• Experience in operations and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience in Microsoft programs like Word, Outlook and PowerPoint
• Experience working with Salesforce.com or similar CRM
• Experience finding solutions as a manager
• Change Management skills

You Will

• Lead the team and team leaders to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with internal functional resources and external partners to develop a coaching platform
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met
• Work with teams and management to improve sales processes and achieve a positive customer experience
• Lead team to buying/renewal process to achieve greater client satisfaction