Solutions Support Engineer — Flexible Hours, Remote Work

Valid; Colombia; On-site; COP 183,587,296 - 257,022,214; Full time

Benefits offered by this job

Flexible work hours

Private medical insurance

Work-from-home options

Job summary

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database concepts. The company fosters an inclusive culture and offers flexibility and well-being benefits.

Qualifications

• Minimum 3 years of Linux/Unix experience required, with preference for Red Hat Linux.
• Mandatory experience in database and SQL concepts.
• Familiarity with high availability techniques including load balancing, clustering, and redundancy.

Responsibilities

• Provide comprehensive support and troubleshooting across multiple products.
• Collaborate on coding projects utilizing languages such as Python and Java.
• Assist with software deployment in staging and production environments.

Skills

Linux/Unix experience

Database and SQL concepts

Programming skills (Python, Java, etc.)

Networking principles

SMPP connections

Education

Computational Engineering

Electronics or Telecommunications Engineering

Tools

PostgreSQL

MongoDB

JBOSS web server

Job description

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database concepts. The company fosters an inclusive culture and offers flexibility and well-being benefits.