Solutions Engineer

acronis; Colombia; Presencial; COP 60.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

Acronis is seeking a Sales Solutions Engineer to join a global team that drives pre-sales and post-sales activities in cyber protection and AI-powered solutions. You will work with partners and customers to understand requirements and present cost-effective, secure solutions that address real business problems.

You will participate in demos, coordinate with cross-functional teams, and help advance the sales cycle through technical expertise and clear communication in English.

Formación

• At least 4–5 years of experience in a relevant position.
• Cloud-based applications such as Microsoft 365 and Google Workspace.
• Backup, Disaster Recovery, and Storage solution design experience.
• Security experience in Antivirus/ Ransomware Protection, EDR/MDR/XDR and related areas.
• Knowledge of Microsoft Operating Systems (Linux/other OS beneficial).
• Clear ability to articulate technical and business value propositions.
• Experience in customer and sales opportunity management practices.
• Fluent in English and able to travel internationally.

Responsabilidades

• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
• Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
• Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
• Analyze business requirements, market strategies, and data protection policies.
• Manage strategic accounts with Account Managers to influence sales strategies.
• Facilitate customer evaluations and proof of concept activities for Acronis solutions.
• Perform technical troubleshooting and secure technical wins during the pre-sales process.
• Position solutions that address customer business problems and act as a technical advisor.
• Conduct hands-on demonstrations and knowledge transfer of Acronis solutions.
• Gather technical requirements, develop cost-effective solutions, and present them to prospects.
• Develop responses to RFIs & RFPs.
• Assist in integrating MSPs RMM platforms with the Acronis Platform and work with cross-functional teams.
• Understand complex customer needs and develop innovative solutions.
• Provide customer and market feedback to Product Management and Engineering.

Conocimientos

Cloud-based apps

Backup design

Security knowledge

English fluency

Customer-facing

MS 365

Google Workspace

Linux knowledge

Travel readiness

Herramientas

MS 365

Google Workspace

Descripción del empleo

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we've built the industry's only all-in-one solution.

As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre‑sales and post‑sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security. We are not looking for a senior SE but rather an SE that is looking to step up into their next role within Cyber Security and AI.

WHAT YOU'LL DO

Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.

Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.

Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.

Analyze business requirements, market strategies, and policies relating to data protection.

Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.

Facilitate customer evaluations and proof of concept activities for Acronis solutions.

Perform technical troubleshooting and secure technical wins during the pre‑sales process.

Position solutions that address customer business problems and act as a technical advisor.

Conduct hands‑on demonstrations and knowledge transfer of Acronis solutions to customers and partners.

Gather technical requirements, develop cost‑effective solutions, and present them to prospects.

Develop responses to RFIs & RFPs.

Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross‑functional teams.

Understand complex customer needs and develop innovative solutions.

Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING

• At least 4-5 years of experience in a relevant position
• Cloud‑based applications such as Microsoft 365 and Google Workspace
• Backup, Disaster Recovery, and Storage solution design experiences
• Security experience in one or more of the following areas:
  • Antivirus / Ransomware Protection
  • EDR/MDR/XDR
  • Email Security
  • Network Security
• Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
• The ability to articulate technical and business value propositions
• Experience in customer and sales opportunity management practices
• Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
• A high level of discipline, attention to detail, and ability to meet deadlines in a fast‑pace environment while still maintaining a high level of accuracy
• Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
• Fluent in English
• Ability to travel (including international)

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next‑generation anti‑malware, and protection management into one solution. This all‑in‑one integration removes the complexity and risks associated with non‑integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top‑tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.