Solutions Engineer

Almaz Capital; Colombia; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

Acronis is seeking a Sales Solutions Engineer to join our global team. You will collaborate with the Sales team to execute pre- and post-sales activities, articulate cybersecurity and AI-based protection solutions, and help customers and partners understand how our platform addresses their needs.

Ideal candidates have 4–5 years in a relevant role, fluency in English, and willingness to travel internationally.

Qualifications

• 4–5 years in a relevant sales engineering or pre-sales role.
• Experience with Microsoft 365 and Google Workspace.
• Design experience for backup, disaster recovery, and storage solutions.
• Security experience in Antivirus/Ransomware protection, EDR/MDR/XDR, Email Security, Network Security.
• Strong communication and ability to articulate technical value propositions.
• Willingness to travel internationally.

Responsibilities

• Collaborate with sales teams to articulate solutions for service providers, partners, and end customers.
• Conduct demos and pitch products throughout the sales cycle as a solution expert.
• Coordinate activities with customers, partners, and internal teams to sell Acronis solutions.
• Analyze business requirements and data protection policies to tailor solutions.
• Manage strategic accounts with Account Managers to influence sales strategies.
• Facilitate evaluations and proof of concept activities for Acronis solutions.
• Perform technical troubleshooting and secure wins during pre-sales.

Skills

Fluent in English

Cloud-based apps

Backup/DR/storage design

Security (EDR/MDR/XDR)

MS operating systems

Job description

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.

As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre‑sales and post‑sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security. We are not looking for a senior SE but rather an SE that is looking to step up into their next role within Cyber Security and AI.

WHAT YOU'LL DO

• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
• Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
• Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
• Analyze business requirements, market strategies, and policies relating to data protection.
• Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
• Facilitate customer evaluations and proof of concept activities for Acronis solutions.
• Perform technical troubleshooting and secure technical wins during the pre‑sales process.
• Position solutions that address customer business problems and act as a technical advisor.
• Conduct hands‑on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
• Gather technical requirements, develop cost‑effective solutions, and present them to prospects.
• Develop responses to RFIs & RFPs.
• Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross‑functional teams.
• Understand complex customer needs and develop innovative solutions.
• Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING

• At least 4-5 years of experience in a relevant position
• Cloud‑based applications such as Microsoft 365 and Google Workspace
• Backup, Disaster Recovery, and Storage solution design experiences
• Security experience in one or more of the following areas:
  Antivirus / Ransomware Protection
  EDR/MDR/XDR
  Email Security
  Network Security
• Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
• The ability to articulate technical and business value propositions
• Experience in customer and sales opportunity management practices
• Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
• A high level of discipline, attention to detail, and ability to meet deadlines in a fast‑paced environment while still maintaining a high level of accuracy
• Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
• Fluent in English
• Ability to travel (including international)

WHO WE ARE

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 2 1,000 service providers to protect more than 750,000 businesses.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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