SLS AFR Quotes & Performance Analyst

DHL Asia Pacific Shared Services

Bogotá

In loco

COP 24.000.000 - 36.000.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

DHL Colombia is seeking an Expert SLS AFR to support quote creation and submission for AFR products and validate performance reports based on quotes and operations. The role involves handling quote requests, ensuring completeness, and timely communication with customers.

You will review rate requests, update systems, and produce weekly and monthly AFR performance reports, focusing on KPI analysis, hit rate, and project highlights. Collaboration and process improvements are key.

Competenze

Field of study in Industrial Engineering, Business Administration or International Business.
Experience in logistics processes is preferred (1+ years).
Proficiency with MS Excel and MS Office tools.
Strong English communication, both written and verbal.

Mansioni

Receive quote requests and ensure information is clear to start the process.
Follow up quote status and provide quotes to customers within ~2 hours of request.
Enter correspondent information into the system for new rate requests.
GenerateWeekly Performance report for AFR KPI analysis and hit rate.
Create Monthly Status and Performance reports covering quotes, highlights and priorities.
Identify improvements and discuss topics and issues.