Service Sales Manager NPE Division Andean & Central America Cluster

GEA Group; Bogotá; On-site; COP 120,000,000 - 230,000,000; Full time

Job summary

Gea Group in Bogotá seeks a Service Sales leader to develop and execute a unified service sales strategy, align with the Service Director, and drive growth across the market. You will set go-to-market strategies, define channels, track KPIs, and collaborate with the new machines sales team to maximize revenue while delivering high-quality service and customer satisfaction.

The role requires an Engineering degree, 5 years in service or equipment sales, strong negotiation and cross-cultural

Qualifications

• Bachelor’s degree in Engineering or equivalent preferred.
• 5 years’ in Service Sales or Equipment Sales Experience.
• Sales context understanding and CRM system use as management experience.
• High professional ethical standards and diverse workplace management experience.
• Experience in NPE technologies knowledge by exposition or exposure.
• Proven experience leading strategy implementation and long-term negotiation with stakeholders.
• Strong verbal and written communication skills in English and in the official language of the role-based country if apply.
• Ability to engage effectively across diverse levels, functions, cultures, and business contexts.
• Integrity, credibility and a strong commitment to company’s mission.
• Leadership in teams managing fast pace and continuous changing environments.
• Business Acumen and Negotiation Skills.
• Collaborative and organizational mindset.
• Curiosity and Learnability centered leader.

Responsibilities

• Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment.
• Achieves sales growth and expands market reach and coverage, finding opportunities for upgrades, customized service projects, service level agreements and repairs.
• Determines and implements the go-to-market strategy, defines sales channels according to country requirements and resource availability.
• Sets and tracks sales targets, KPIs, performance for service sales team.
• Ensuring customer satisfaction through high quality service levels and execution.
• Operate in partnership with new machines sales team to identify opportunities to maximize revenue and improve overall customer experience.
• Ensuring customer satisfaction through high quality service levels and execution
• Develop Service Sales team talent pipeline alongside HR focused on high-performance coaching-mentoring to his/her team focused over continuous development. development
• Drive Service Innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.

Skills

Strategic service sales

Leadership

Negotiation

English proficiency

Cross-cultural collaboration

Stakeholder management

Sales analytics

Problem solving

Education

Bachelor's degree in Engineering

Tools

CRM system

Job description

Responsibilities / Tasks

• Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment.
• Achieves sales growth and expands market reach and coverage, finding opportunities for upgrades, customized service projects, service level agreements and repairs.
• Determines and implements the go-to-market strategy, defines sales channels according to country requirements and resource availability.
• Sets and tracks sales targets, KPIs, performance for service sales team.
• Ensuring customer satisfaction through high quality service levels and execution.
• Operate in partnership with new machines sales team to identify opportunities to maximize revenue and improve overall customer experience.
• Ensuring customer satisfaction through high quality service levels and execution
• Develop Service Sales team talent pipeline alongside HR focused on high-performance coaching-mentoring to his/her team focused over continuous development. development
• Drive Service Innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.

Your Profile / Qualifications

• Bachelor’s degree in Engineering or equivalent preferred.
• 5 years’ in Service Sales or Equipment Sales Experience.
• Sales context understanding and CRM system use as management experience.
• High professional ethical standards and diverse workplace management experience.
• Experience in NPE technologies knowledge by exposition or exposure.
• Proven experience leading strategy implementation and long-term negotiation with stakeholders.
• Strong verbal and written communication skills in English and in the official language of the role-based country if apply.
• Ability to engage effectively across diverse levels, functions, cultures, and business contexts.
• Integrity, credibility and a strong commitment to company’s mission.
• Leadership in teams managing fast pace and continuous changing environments.
• Business Acumen and Negotiation Skills.
• Collaborative and organizational mindset.
• Curiosity and Learnability centered leader.