Service Desk Analyst (Active Directory)

ScotiaTech; Bogotá; Vor Ort; COP 40.000.000 - 70.000.000; Vollzeit

Zusammenfassung

Scotiatech Limited in Bogotá is seeking an Information Security Analyst to work with stakeholders to document logical access control matrices and related IAM workflows, strengthening onboarding and access platforms.

The role focuses on Active Directory, Service Now, provisioning/deprovisioning, and supporting security groups, liaising with 2nd/3rd level support to improve the user and customer experience.

Qualifikationen

• 6+ months of experience with Active Directory.
• 6+ months of experience with Service Now.

Aufgaben

• Define and document Logical Access Control matrices and related documents.
• Improve onboarding and related workflows for the bank’s Logical Access platforms.
• Handle access requests, provisioning/deprovisioning, and IAM processes (AD On-Prem/MS Entra).
• Provide support on access issues for ScotiaID, Windows ID and service accounts.

Kenntnisse

Identity & Access Management

Tools

Active Directory

Service Now

Jobbeschreibung

Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential.

If you're looking for your next big challenge, then ScotiaGBS is the place to be!

What will you do as an Information Security Analyst?

• Work with business stakeholders in order to define and document Logical Access Control Matrices and related documents.
• Continuously, provides value and consistency added to the user and customer experience by improvising workflows associated with bank’s onboarding and Logical Access platforms
• Perform required tasks for Logical Access Control; tasks relevant to Identity & Access Management including access request, access provision/deprovision, communication, and documentation of operational processes and procedures, etc.
• Process Add/remove/change activities, and provide support on access issues for:
• ScotiaID and Windows ID (Active Directory)
• Security Groups (AD On-Prem and MS Entra)
• Service Accounts
• Utilize troubleshooting skills to understand moderately complex systems/issues, and potential root causes
• Liaise with 2nd and 3rd level support when required

What do we expect from you?

• To have +6 months of experience with Active Directory.
• To have +6 months of experience with Service Now.

What's in it for you?

• Great professional growth opportunities
• A great diverse, dynamic, and multicultural work environment
• Financial and emotional wellness
• Competitive salaries… and a lot more!

We are growing very rapidly, and there are tons of opportunities to build a career path within Scotiatech.

ScotiaTech is a unit of Scotia GBS/GSG Colombia