ServiceNow Developer

Scotiabank; Bogotá ciudad; Sur place; COP 42 000 000 - 70 000 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Inclusive work environment

Résumé du poste

ScotiaTech in Bogota, Scotiabank's technology hub, is seeking a ServiceNow Developer who can design, develop and configure ITSM, ITOM, ITAM and related modules to meet business needs.

You will implement workflows, create automation, and integrate ServiceNow with REST/SOAP services, participating in the full implementation lifecycle while collaborating with IT teams and stakeholders to deliver reliable, scalable solutions on time and within budget.

Qualifications

• Computer Science degree or related work experience.
• ITIL Foundation certification or training.
• At least 2 years of experience with ServiceNow modules ITSM/ITOM/ITAM/EA.
• At least 2 years of experience with JavaScript, HTML, CSS and web tech.
• Experience developing ServiceNow integrations using REST, SOAP and other techniques.
• Experience with Agile and Scrum methodologies.
• ServiceNow CSA/CAD certifications are a plus.
• Good communication and time management skills.

Responsabilités

• Design, develop and configure ServiceNow ITSM, ITOM, ITAM, EA modules.
• Implement workflows, business rules and automation to streamline processes.
• Integrate ServiceNow with REST and SOAP web services.
• Participate in full ServiceNow implementation lifecycle from requirements to deployment.
• Ensure projects are delivered on time and within budget.
• Create and maintain documentation on configurations and integrations.
• Collaborate with IT teams and stakeholders to align solutions with goals.

Connaissances

ServiceNow

JavaScript

HTML/CSS

Agile/Scrum

Communication skills

Formation

Computer Science Diploma or Degree

ITIL Foundation certification

ServiceNow CSA/CAD certifications a plus

Outils

REST

SOAP

Web services

Jira

Description du poste

Requisition ID: 274154

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the Information Technology & Solutions (IT&S) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are always compliant with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Design, develop and configure ServiceNow modules such as ITSM, ITOM, ITAM, APM, and others based on business needs.
• Implement workflows, business rules, and automation to streamline processes and improve user experience.
• Integrate ServiceNow with other enterprise systems using technologies like REST and SOAP web services.
• Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
• Ensure projects are delivered in a timely manner honoring the allocated budget and timelines.
• Create and maintain documentation on application configurations, system integrations, and process workflows.
• Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
• Stay up to date with the latest ServiceNow features and best practices to provide efficient solutions.
• Makes recommendations towards the development of new code or reuse of existing code.
• Responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations.
• Taking part in cross training with peers on different aspects of development.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
• Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.

Education / Experience / Other Information

• Computer Science Diploma or Degree; or related work experience.
• ITIL Foundation certification or training
• At least 2 yeas of experience with ServiceNow modules such as ITSM, ITOM, ITAM, EA.
• At least 2 yeas of experience with JavaScript, HTML, CSS, and good knowledge of web technologies
• Experience in developing ServiceNow integrations using REST, SOAP, Web Services, and other integration techniques.
• Experience with Agile and Scrum methodologies.
• ServiceNow certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD) are a plus.
• Good communication skills.
• Good time management skills to work on multiple assignments.
• Ability to do research and development of new ways to leverage the ServiceNow platform.
• Ability to troubleshoot issues independently.

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence.

Will require to work off-hours on occasion to provide technical support

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank.

We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.