Senior Technical Project Manager - Remote MSP Delivery

Jobvite, Inc.; Medellín; A distancia; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development opportunities

Collaborative work environment

Career path and mentorship

Descripción de la vacante

Global Technology Services in Medellín, Colombia, is seeking a Senior Professional Services Engineer to lead the end-to-end delivery of technology projects within a Managed Service Provider environment. You will scope, plan, coordinate resources, monitor scope and profitability, and ensure on-time delivery with strong client engagement.

The role requires experience in IT professional services, cloud technologies, and cross-functional collaboration with Sales, Service Desk, and leadership teams.

Formación

• Proven experience in IT Professional Services, project delivery, and consulting.
• Strong understanding of managed services, cloud tech, and enterprise IT.
• Experience delivering projects from discovery through delivery and handoff.
• Ability to coordinate resources, timelines, scope, and deliverables.
• Experience with client discovery, requirements, and presentation of solutions.
• Ability to manage multiple projects under strict deadlines.
• Proactive in identifying risks, scope changes, and delivery concerns.
• Excellent client-facing communication and documentation skills.
• Familiarity with Monday.com and governance/compliance requirements.

Responsabilidades

• Lead end-to-end delivery of professional services engagements.
• Scope, plan, coordinate resources and timelines for projects.
• Monitor scope, profitability, and ensure on-time delivery.
• Conduct discovery and scoping sessions with clients.
• Collaborate with Sales, vCIO, Service Desk and leadership teams.
• Identify and expand out-of-scope requests into new opportunities.

Conocimientos

IT Professional Services

Technical project delivery

Project management

Client engagement

Strong communication

Monday.com

Security & governance

Herramientas

Monday.com

Descripción del empleo

Global Technology Services in Medellín, Colombia, is seeking a Senior Professional Services Engineer to lead the end-to-end delivery of technology projects within a Managed Service Provider environment. You will scope, plan, coordinate resources, monitor scope and profitability, and ensure on-time delivery with strong client engagement.

The role requires experience in IT professional services, cloud technologies, and cross-functional collaboration with Sales, Service Desk, and leadership teams.