Senior ServiceNow Solutions Architect & Tech Leader

Cognizant; Perímetro Urbano Barranquilla; Híbrido; COP 120.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

Cognizant is seeking a Senior Technical Consultant to design and deliver ServiceNow solutions that solve complex business challenges and accelerate digital transformation. You will be a key member of the ServiceNow practice, collaborating with clients, delivery teams, developers, and executives to create scalable, future-ready platform solutions.

Lead architecture, governance, and integration strategies; mentor teams; support pre-sales; and guide clients on best practices and roadmaps.

Formación

• 3+ years of ServiceNow solution architecture experience or 5+ years of consulting experience with architecture leadership responsibilities.
• Experience participating in large-scale ServiceNow implementations across multiple business domains.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS) in ITSM.
• Two additional ServiceNow CIS certifications in ITOM, ITAM, CSM, FSM, SecOps/GRC, HRSD, or related product lines.
• Strong expertise in ServiceNow platform architecture, integrations, and solution design.
• Experience working with APIs, web services, and modern integration technologies.
• Strong communication skills with the ability to engage both technical and executive audiences.

Responsabilidades

• Lead the architecture, design, and delivery of ServiceNow solutions aligned with business and technology objectives.
• Define platform, application, integration, and governance strategies that support scalable and sustainable implementations.
• Partner with business stakeholders, process owners, and executive leadership to translate business requirements into technical solutions.
• Guide clients on ServiceNow best practices, configuration versus customization decisions, and platform roadmap planning.
• Ensure solution quality by establishing architectural standards, development best practices, and implementation governance.
• Mentor technical teams and provide architectural leadership throughout project lifecycles.
• Support pre-sales activities, solution estimation, and opportunity scoping for new client engagements.
• For Senior Solution Architects: lead technical decision-making, coach architects and developers, and contribute to organizational capability development and technology strategy.

Conocimientos

Solution architecture

Architecture leadership

API integration

Stakeholder communication

Pre-sales support

Educación

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline

Herramientas

ServiceNow

JavaScript

REST/Web services

Descripción del empleo

Cognizant is seeking a Senior Technical Consultant to design and deliver ServiceNow solutions that solve complex business challenges and accelerate digital transformation. You will be a key member of the ServiceNow practice, collaborating with clients, delivery teams, developers, and executives to create scalable, future-ready platform solutions.

Lead architecture, governance, and integration strategies; mentor teams; support pre-sales; and guide clients on best practices and roadmaps.