Senior Salesforce Developer — Remote, Growth & AI‑Enabled Platforms

AgileEngine; Metropolitana; Presencial; COP 235.560.000 - 329.784.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth without limits

Competitive compensation

Flexibility

Meaningful, modern projects

Collaborative culture

Well-being & support

Descripción de la vacante

AgileEngine is looking for a Senior/Lead Salesforce Developer to own high-scale post-sales platforms and AI-enabled workflows. You will work in US Central Time, building modern solutions with Apex, LWC, and Flows while enhancing Enterprise Service Cloud features and integrations.

Join a globally distributed team with a people-first culture, offering growth, flexibility, and challenging projects for Fortune 500 brands and innovative startups.

Formación

• 4+ years of experience in Salesforce development roles.
• Strong development skills using Apex, LWC, and Flows.
• Expertise in Service Cloud, Salesforce integrations, and Omnichannel.
• Hands-on experience with production Salesforce support and troubleshooting.
• Proven ability in operational/incident ownership, monitoring, and incident management.
• Upper-intermediate English level.

Responsabilidades

• Support the unified work architecture for post-sales support and operational excellence across Salesforce Service Cloud and related systems.
• Work on AI Case Summarization, bulk email/communications, omnichannel routing and case orchestration, and Salesforce integrations.
• Rotate into the DFR role to triage alerts, monitor KPIs, track incidents, and document findings in Confluence.

Conocimientos

Salesforce Development

Apex

LWC

Flows

Service Cloud

Integrations

Incident management

English proficiency

Descripción del empleo

AgileEngine is looking for a Senior/Lead Salesforce Developer to own high-scale post-sales platforms and AI-enabled workflows. You will work in US Central Time, building modern solutions with Apex, LWC, and Flows while enhancing Enterprise Service Cloud features and integrations.

Join a globally distributed team with a people-first culture, offering growth, flexibility, and challenging projects for Fortune 500 brands and innovative startups.