Senior Product Owner & BA, MSP Partner Portal & Billing

Roca Alliances; Medellín; On-site; COP 90,000,000 - 150,000,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

Join Medellín engineering team

Job summary

Roca Alliances in Medellín, Colombia, is seeking a Senior Product Owner / Business Analyst for the MSP Partner Portal. You will own the backlog, define requirements for MSP billing APIs, and work with US/Europe teams to shape the portal roadmap.

You will collaborate with Sales, Partner, Finance and Billing to gather requirements, write user stories, and ensure timely delivery in a production environment.

Qualifications

• Significant experience as a Product Owner or Business Analyst on B2B software products.
• Experience with subscription, usage-based or partner billing.
• Strong skills writing user stories, acceptance criteria and process documentation.
• Experience owning a backlog in Jira within Agile teams.
• Comfortable working with stakeholders across time zones and business functions.
• Professional English, with strong written communication.

Responsibilities

• Own and prioritize the MSP partner portal backlog in Jira, aligned with roadmap and stakeholder priorities.
• Write clear user stories and acceptance criteria for quoting, contracts, billing and provisioning features.
• Become the team's expert in MSP billing, including contracts and usage-based billing, interfacing with Salesforce Revenue Cloud, NetSuite and ZoneBilling.
• Collaborate with Sales, Partner, Finance and Billing stakeholders across the US and Europe to gather requirements and define scope.
• Define requirements for new partner API families, including MSP billing APIs, with the Architect.
• Capture business knowledge from the current vendor and existing docs, closing gaps in requirements and process documentation.
• Lead backlog refinement and sprint reviews, ensuring features meet acceptance criteria.

Skills

Product Owner / BA experience

Billing (subscription/usage-based/part

User stories & acceptance criteria

Backlog management in Jira

Cross-timezone collaboration

Professional English communication

Tools

Jira

Job description

Roca Alliances in Medellín, Colombia, is seeking a Senior Product Owner / Business Analyst for the MSP Partner Portal. You will own the backlog, define requirements for MSP billing APIs, and work with US/Europe teams to shape the portal roadmap.

You will collaborate with Sales, Partner, Finance and Billing to gather requirements, write user stories, and ensure timely delivery in a production environment.