Senior Payroll Analyst – Payroll SME / Project Support

Valce Talent Solutions; Colombia; On-site; COP 78,120,000 - 122,760,000; Full time

Job summary

Valce Talent Solutions seeks a Senior Payroll Analyst for a 3-month freelance engagement in Colombia. You will act as the primary interface between the client and payroll/BPO provider, guiding payroll processes and ensuring timely deliverables.

The role requires deep payroll SME expertise, cross-functional collaboration, and strong problem-solving in a project-based environment. Applicants should have 5+ years in payroll operations, experience with third-party providers, and proven ability to

Qualifications

• 5+ years of experience in Payroll, Payroll Operations, HR Operations, or related functions.
• Strong hands-on understanding of end-to-end payroll processes.
• Experience with third-party payroll providers, BPOs, or outsourced payroll models.

Responsibilities

• Act as a primary operational interface between the client and the payroll/BPO provider.
• Provide Payroll SME support, helping stakeholders understand payroll processes, requirements, dependencies, and operational impacts.
• Coordinate payroll-related activities, deliverables, timelines, and follow-ups across internal and external teams.
• Support project planning and execution, ensuring key actions, dependencies, risks, and open items are properly tracked.
• Facilitate meetings between the client, payroll provider, HR, Finance, and other relevant stakeholders.
• Translate business and payroll requirements into clear actions for the appropriate teams.
• Review payroll processes and workflows to identify gaps, inconsistencies, risks, or opportunities for improvement.
• Support investigation and resolution of payroll-related issues, coordinating with the appropriate subject-matter experts and service provider teams.
• Monitor service delivery and elevate potential risks, delays, or recurring issues when necessary.
• Support process documentation, requirements gathering, status reporting, and action tracking.
• Provide recommendations based on payroll best practices and operational experience.
• Help maintain alignment between business expectations and the payroll provider's scope and capabilities.

Skills

Payroll Operations

Stakeholder Management

Project Coordination

Payroll SME

Analytical Thinking

Documentation

Job description

Engagement: Freelance / Independent Contractor. Project Duration: 3 months, with potential extension. Language: Full Professional English. Seniority: Senior. Project Type: Payroll Operations / BPO Coordination. Role Overview: We are looking for a Senior Payroll Analyst to support a 3-month project, with the possibility of extension.

Key Responsibilities

• Act as a primary operational interface between the client and the payroll/BPO provider .
• Provide Payroll SME support , helping stakeholders understand payroll processes, requirements, dependencies, and operational impacts.
• Coordinate payroll-related activities, deliverables, timelines, and follow-ups across internal and external teams.
• Support project planning and execution, ensuring key actions, dependencies, risks, and open items are properly tracked.
• Facilitate meetings between the client, payroll provider, HR, Finance, and other relevant stakeholders.
• Translate business and payroll requirements into clear actions for the appropriate teams.
• Review payroll processes and workflows to identify gaps, inconsistencies, risks, or opportunities for improvement.
• Support investigation and resolution of payroll-related issues, coordinating with the appropriate subject-matter experts and service provider teams.
• Monitor service delivery and elevate potential risks, delays, or recurring issues when necessary.
• Support process documentation, requirements gathering, status reporting, and action tracking.
• Provide recommendations based on payroll best practices and operational experience.
• Help maintain alignment between business expectations and the payroll provider's scope and capabilities.

Required Experience

• 5+ years of experience in Payroll, Payroll Operations, HR Operations, or related functions.
• Strong hands-on understanding of end-to-end payroll processes .
• Experience working with third-party payroll providers, BPOs, or outsourced payroll models .
• Demonstrated experience coordinating activities across multiple stakeholders.
• Ability to operate as a Payroll SME while maintaining a project-oriented perspective.
• Experience supporting payroll projects, implementations, transitions, process improvements, or provider management is highly desirable.
• Strong analytical and problem-solving skills.
• Ability to identify risks, dependencies, and process gaps and drive them toward resolution.
• Strong documentation, organization, and follow-up capabilities.
• Comfortable working independently in a freelance/project-based environment .

Communication & Stakeholder Management

• Full professional English proficiency is required.
• Strong verbal and written communication skills.
• Ability to communicate effectively with both operational and management-level stakeholders.
• Comfortable facilitating meetings and working directly with clients and external service providers.
• Able to translate complex payroll topics into clear business language.

Ideal Profile

We are looking for someone who is more than a Payroll Analyst, but not necessarily a pure Payroll Consultant or Project Manager . The ideal candidate brings a combination of: Payroll SME expertise + Stakeholder Management + Project Coordination + BPO/Provider Management This person should be comfortable becoming the bridge between the client and the payroll provider, understanding the payroll details while keeping activities, decisions, risks, and deliverables moving forward.

Engagement Details

• Contract: Freelance / Independent Contractor
• Initial duration: 3 months
• Extension: Potential extension based on project needs and performance
• Language: English – Full Professional Proficiency