Senior Onboarding & Operations Coordinator

EXL; Norte; On-site; COP 24,000,000 - 42,000,000; Full time

Job summary

EXL seeks an administrative support professional to assist business operations with document preparation, scheduling meetings, and travel arrangements for staff. Responsibilities include booking flights, accommodations, itineraries, processing expense reports and invoices, ensuring policy compliance, and timely reimbursement.

The role requires strong communication, collaboration with internal teams and external clients, and 1–3 years of relevant experience.

Qualifications

• 1 - 3 years of experience in an administrative/support role.
• Excellent communication and interpersonal abilities.
• Strong customer service orientation and collaborative mindset.

Responsibilities

• Provide administrative support to business operations, including document preparation and scheduling meetings.
• Handle travel arrangements for staff: book flights, accommodations, and create itineraries to ensure cost-effective plans.
• Process expense reports and invoices with accuracy and policy compliance, ensuring timely reimbursement.
• Facilitate internal communication by distributing updates and information to team members.
• Offer first-line support for queries and directing team members to the appropriate department.

Skills

Communication

Interpersonal skills

Customer service

Scheduling

Travel coordination

Job description

EXL seeks an administrative support professional to assist business operations with document preparation, scheduling meetings, and travel arrangements for staff. Responsibilities include booking flights, accommodations, itineraries, processing expense reports and invoices, ensuring policy compliance, and timely reimbursement.

The role requires strong communication, collaboration with internal teams and external clients, and 1–3 years of relevant experience.