Senior Networking Services Advisor - Hybrid

HPE Aruba Networking; Bogotá ciudad; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Descripción de la vacante

Hewlett Packard Enterprise Colombia is seeking an experienced network professional for the Advanced Services team. This hybrid role requires about two days per week in a local office to support high-value customers with network design, deployment, and optimization for Datacenter environments.

You will act as the primary post-sales contact, coordinating with engineering and sales to ensure timely delivery, risk management, and quality.

Formación

• Bachelor's degree in electrical/electronic engineering or computer science, MBA a plus.
• 8+ years designing and solving complex data-center networks.
• Strong communication and collaboration across teams.

Responsabilidades

• Represent HPE Networking customer service to the customer and back to Juniper.
• Single point of contact for post-sales service issues, driving SLAs.
• Coordinate service delivery and reviews with SBM and account team.
• Lead risk management and escalation for critical issues.
• Collaborate with engineering to improve product quality and deployment.
• Maintain knowledge of customer network solutions and educate internal teams.

Conocimientos

IP networking

Routing protocols

Layer2/Layer3 concepts

SD-WAN

Automation interest

ITIL knowledge

Communication skills

Educación

Bachelor's in Electrical/Electronic Engineering

Bachelor's in Computer Science

MBA preferred

Herramientas

HPE Aruba Networking certifications

Juniper certifications

Descripción del empleo

Hewlett Packard Enterprise Colombia is seeking an experienced network professional for the Advanced Services team. This hybrid role requires about two days per week in a local office to support high-value customers with network design, deployment, and optimization for Datacenter environments.

You will act as the primary post-sales contact, coordinating with engineering and sales to ensure timely delivery, risk management, and quality.