Senior Networking Services Advisor (Hybrid)

HPE Aruba Networking; Bogotá ciudad; Híbrido; COP 144.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

Hewlett Packard Enterprise is seeking an experienced Advanced Services professional in Bogotá for a hybrid role with 2 days in the office. You will represent HPE Networking, interact with customers, and coordinate service delivery across teams to ensure high-quality outcomes.

Ideal candidates have 8+ years in Datacenter IP/MPLS networks, strong Cisco/HPE/JUNIPER ecosystem knowledge, and excellent communication skills for customer-facing work.

Formación

• We generally prefer candidates with bachelor’s degree in electrical/electronic Engineering, Computer Science or equivalent.
• Experience with state-of-the-art Datacenter and IP/MPLS networks; 8+ years preferred.
• Strong communication and ability to work with customer-facing roles.

Responsabilidades

• Represent HPE Networking customer service to the customer and back to Juniper.
• Act as single point of contact for post-sales service issues for the account.
• Coordinate and oversee all customer service delivery into the account.
• Engage early on major projects to assess service requirements and risks.
• Lead reviews of service delivery metrics and ITIL-based reporting.

Conocimientos

TCP/IP

QoS

VLAN

STP

IPSEC

NAT

IPv6

VRRP

OSPF

BGP

Multicast

MPLS VPN

Segment Routing

Traffic engineering

DC switching

VXLAN

EVPN

SD-WAN

Wireless

ITIL

Automation

Educación

Bachelor's degree in Electrical/Electronic Eng or CS

MBA (advantage)

Herramientas

Certifications: HPE Aruba Networking / Juniper

Descripción del empleo

Hewlett Packard Enterprise is seeking an experienced Advanced Services professional in Bogotá for a hybrid role with 2 days in the office. You will represent HPE Networking, interact with customers, and coordinate service delivery across teams to ensure high-quality outcomes.

Ideal candidates have 8+ years in Datacenter IP/MPLS networks, strong Cisco/HPE/JUNIPER ecosystem knowledge, and excellent communication skills for customer-facing work.