Senior IT Infrastructure Engineer — Cloud & Automation

AgileEngine, LLC.; Perímetro Urbano Manizales; Presencial; COP 100 000 000 - 150 000 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional growth

Competitive compensation

Exciting projects

Flextime

Resumo da oferta

AgileEngine, LLC. is seeking a Senior IT Infrastructure Engineer in Manizales, Colombia to design, operate, and enhance the systems behind corporate IT services and business applications.

You will manage Windows/Linux servers, virtualization, storage, backup, and cloud dependencies across AWS/Azure, with a focus on security, automation, and reliability. The role requires 4+ years in enterprise IT infrastructure, strong communication, and the ability to work in a regulated environment.

Qualificações

• Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent practical experience.
• 4+ years designing, implementing, and supporting enterprise IT infrastructure.
• Strong experience with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience supporting cloud infrastructure and dependencies across compute, storage, networking, identity, and security services.
• Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access, and service-account management.
• Experience with infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation.
• Demonstrated ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
• Experience building or maintaining automation and repeatable operational processes.
• Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.
• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
• Ability to prioritize competing work, take ownership of outcomes, and operate effectively in a regulated or security-conscious environment.

Responsabilidades

• Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises, data centers, cloud platforms, and locations.
• Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
• Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
• Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
• Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
• Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
• Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
• Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
• Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
• Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
• Support disaster recovery and business continuity planning, including recovery testing, backup validation, restoration procedures, and recovery-time objectives.
• Partner with security, network, cloud, application, service desk, compliance, and vendor teams on technical issues and delivery initiatives.
• Apply disciplined change, incident, problem, and request-management practices, including risk assessment, testing, approvals, communications, and rollback planning.
• Support audit, security, vulnerability-management, access-review, and compliance activities for infrastructure services.
• Participate in an on-call or after-hours support rotation as required.

Conhecimentos

Server administration

Linux

Windows

Cloud infrastructure

Identity management

Automation

Incident management

Documentation

Communication

Security/compliance

Formação académica

Bachelor's degree or equivalent

Ferramentas

VMware

Nutanix

AWS

Azure

PowerShell

Python

Terraform

Descrição da oferta de emprego

AgileEngine, LLC. is seeking a Senior IT Infrastructure Engineer in Manizales, Colombia to design, operate, and enhance the systems behind corporate IT services and business applications.

You will manage Windows/Linux servers, virtualization, storage, backup, and cloud dependencies across AWS/Azure, with a focus on security, automation, and reliability. The role requires 4+ years in enterprise IT infrastructure, strong communication, and the ability to work in a regulated environment.