Senior AWS Developer — Cloud AI & Contact Center (Remote)

NeuraFlash, LLC; Colombia; A distancia; COP 285.117.000 - 411.836.000; Jornada completa

Descripción de la vacante

NeuraFlash, Part of Accenture is seeking engineers to design and deliver AI-powered contact center solutions, collaborating with Solution Architects to implement Salesforce Service Cloud Voice, Amazon Connect, and Agentforce, and leading development on enterprise projects.

You will contribute by building integrations, delivering end-to-end technical designs, and mentoring teams while embracing best practices in cloud-native development and CI/CD.

Formación

• Hands-on programming experience in Python, Java, C#, .NET, or Node.js.
• Experience building integrations across multiple systems using REST APIs.
• Knowledge of JSON format and related services.
• Strong troubleshooting and debugging skills.
• Experience with CloudFormation, AWS CDK, and Lambda integrations.
• Logging experience with CloudWatch for troubleshooting.
• Experience implementing CI/CD or Infrastructure as Code.
• Experience architecting and building Amazon Connect.
• Experience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge, S3.
• Experience building contact centers with other technologies.

Responsabilidades

• Work closely with a Solution Architect to deliver successful contact center solutions.
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes.
• Provide technical details and solutions for functional User Stories.
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
• Hands-on development of a Solution Design, leveraging best practices and programming principles.
• Lead a development team in distributing tasks and performing code reviews.
• Deliver technical end user training and documentation.
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction.

Conocimientos

Python

Java

C#

Node.js

REST APIs

JSON

CloudFormation

AWS CDK

Lambda

CloudWatch

CI/CD

Infrastructure as Code

Amazon Connect

DynamoDB

Step Functions

EventBridge

S3

Salesforce Service Cloud

Herramientas

Salesforce Service Cloud Voice

Amazon Connect

CloudFormation

AWS CDK

Lambda

CloudWatch

Descripción del empleo

NeuraFlash, Part of Accenture is seeking engineers to design and deliver AI-powered contact center solutions, collaborating with Solution Architects to implement Salesforce Service Cloud Voice, Amazon Connect, and Agentforce, and leading development on enterprise projects.

You will contribute by building integrations, delivering end-to-end technical designs, and mentoring teams while embracing best practices in cloud-native development and CI/CD.