Sea Logistics Operational Care Expert – Export

Kuehne+Nagel; Bogotá ciudad; Híbrido; COP 50.220.000 - 72.540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Kuehne+Nagel in Colombia is seeking a logistics professional with 2–3 years’ experience in sea/road/air logistics, focusing on export operations and FCL/LCL knowledge. You will coordinate shipments, resolve operational challenges, and deliver stellar customer service for clients in the USA and Canada.

The role features a hybrid work model with weekly office/home rotation and a 7:00 a.m.–4:00 p.m. schedule, adapting to seasonal workload. Strong English communication is required.

Formación

• 2–3 years of experience in sea, road, or air logistics with export operations.
• Knowledge of FCL/LCL.
• Experience in Sea Logistics / Freight Forwarding.

Responsabilidades

• Coordinate shipments across sea, road, or air logistics.
• Resolve operational challenges and ensure on-time delivery.
• Deliver excellent customer service and support to clients.

Conocimientos

Sea Logistics

Freight Forwarding

Customer Service

Teamwork

Communication

Analytical Skills

Problem-Solving

Multi-tasking

English Proficiency

Descripción del empleo

Do you have experience in international logistics and export operations and enjoy coordinating shipments, solving operational challenges, and delivering excellent customer service? This opportunity could be for you!

What are we looking for?

A professional with 2–3 years of experience in sea, road, or air logistics, with solid experience in export operations and knowledge of FCL/LCL.

We especially value:

• Experience in Sea Logistics / Freight Forwarding.
• Knowledge of bookings, documentation, vendors, document closing processes, and CCLs.
• Ability to manage multiple operations simultaneously.
• Strong Customer Service orientation and the ability to handle critical customer situations.
• Analytical and problem-solving skills, including managing unexpected operational situations such as cargo damage.
• Excellent organization and follow-up skills, with strong attention to deadlines and milestones.
• Strong teamwork and communication skills.
• Experience working with USA or Canada is a plus.

B2–C1 English level, with interaction with teams in USA and Canada and participation in internal meetings with the Sales team.

What do we offer?

• Hybrid work model, with weekly rotation between office and home office.
• Monday to Friday schedule.
• Regular working hours from 7:00 a.m. to 4:00 p.m., with schedule adjustments depending on the season.