Sea Logistics Intermodal Expert

Kuehne+Nagel; Bogotá; On-site; COP 40,000,000 - 70,000,000; Full time

Job summary

Kuehne+Nagel is seeking a Sea Logistics Intermodal Expert in Bogotá to coordinate intermodal operations and deliver an outstanding customer experience. You will work with customers, providers, terminals and internal teams to ensure shipments are coordinated, tracked, and executed according to service requirements.

Join a global logistics leader and contribute to operational excellence by proactively addressing delays, validating orders, and maintaining accurate shipment data across platforms.

Qualifications

• Background in International Business, Logistics, Foreign Trade, Supply Chain Management, or related fields.
• Experience in logistics, transportation, freight forwarding, intermodal operations, or customer service within the logistics industry.
• Knowledge of transportation coordination, shipment tracking, container movements, and terminal operations.
• Experience handling customer orders, operational documentation, and transportation-related information.
• Strong verbal and written communication skills with customers, vendors, and internal stakeholders.
• Excellent organizational skills and attention to detail in a fast-paced environment.

Responsibilities

• Coordinate and monitor intermodal transportation operations to ensure smooth cargo movements.
• Receive, review, and validate transportation orders with complete documentation.
• Enter and maintain shipment data in relevant systems with accuracy.
• Coordinate load and empty container movements with dispatch teams, providers, customers, and terminals.
• Schedule and manage terminal appointments to facilitate efficient operations.
• Monitor shipments and identify delays, disruptions, and exceptions.
• Maintain regular communication with customers and internal stakeholders with status updates.
• Collaborate with Dispatch, Operations, and other departments for seamless coordination.
• Ensure documentation is reviewed, updated, and maintained.
• Address operational challenges and coordinate solutions to minimize disruptions.
• Identify opportunities to improve processes, service levels, and customer experience.

Skills

Intermodal logistics

Customer service

Communication

English

Microsoft Office

Transportation platforms

Tools

Microsoft Office

Transportation systems

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Sea Logistics Intermodal Expert

you will play a key role in coordinating and monitoring intermodal transportation operations, ensuring efficient cargo movements and delivering an outstanding customer experience.

You will work closely with customers, transportation providers, terminals, and internal operational teams to ensure shipments are properly coordinated, tracked, and executed according to service requirements. Through proactive communication, attention to detail, and effective problem-solving, you will contribute to operational excellence and customer satisfaction.

How you create impact

• Coordinate and monitor intermodal transportation operations, ensuring the smooth and timely execution of cargo movements.
• Receive, review, and validate transportation orders, ensuring all required information and documentation are complete and accurate.
• Enter and maintain shipment information in the relevant operational systems, ensuring data accuracy and proper order management.
• Coordinate load and empty container movements with dispatch teams, transportation providers, customers, and terminals.
• Schedule and manage terminal appointments through customer and terminal platforms to facilitate efficient transportation operations.
• Monitor shipments throughout the transportation process, proactively identifying delays, operational exceptions, and potential service disruptions.
• Maintain regular communication with customers and internal stakeholders, providing timely updates regarding shipment status, operational requirements, and changes.
• Collaborate closely with Dispatch, Operations, and other relevant departments to ensure seamless coordination of transportation activities.
• Ensure all operational documentation is properly reviewed, updated, and maintained.
• Proactively address operational challenges, coordinate solutions, and follow up on incidents to minimize service disruptions.
• Identify opportunities to improve operational processes, service levels, and customer experience.

What we would like you to bring

• Background in International Business, Logistics, Foreign Trade, Supply Chain Management, or related fields.
• Previous experience in logistics, transportation, freight forwarding, intermodal operations, or customer service within the logistics industry.
• Knowledge of transportation coordination, shipment tracking, container movements, and terminal operations.
• Experience handling customer orders, operational documentation, and transportation-related information.
• Strong verbal and written communication skills, with the ability to interact effectively with customers, vendors, and internal stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced operational environment.
• A proactive and solution-oriented mindset, with the ability to identify operational challenges and coordinate effective solutions.
• Ability to work collaboratively while maintaining accountability, flexibility, and a strong customer-focused approach.
• Proficiency in Microsoft Office and the ability to navigate operational systems, customer portals, and transportation platforms.
• Good command of English.

What's in it for you

• Be part of a global logistics environment and collaborate with international teams.
• Develop your expertise in intermodal transportation and supply chain operations.
• Work in a dynamic environment where collaboration, customer experience, and operational excellence are key.
• Gain exposure to international transportation processes and cross-functional business operations.
• Join a company that values teamwork, continuous improvement, and professional development.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.