SDR: Payments Platform & Operations Specialist

World Courier; Bogotá; Presencial; COP 48.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

Cencora, through World Courier de Colombia S.A., seeks a detail-oriented professional to advance our payment platform initiatives. You will document requirements, coordinate readiness, and oversee daily portal operations to meet service targets.

The role emphasizes collaboration with internal teams and third-party vendors to implement upgrades, validate transactions, and produce clear reporting for stakeholders. A bachelor’s degree and 2+ years in billing or contract work are required.

Formación

• Bachelor's degree required in a related field.
• 2+ years in billing, invoicing, contract documentation, or related field.
• PMP or ITIL Foundation preferred.

Responsabilidades

• Document business requirements and coordinate stakeholder readiness for new payment platform initiatives.
• Manage day-to-day portal operations including approvals, inquiries, escalations.
• Coordinate system upgrades and change requests with internal teams and third-party vendors.
• Validate transaction processing inputs and outputs; troubleshoot interruptions to restore processing.
• Prepare client-facing materials and operational documentation for platform requirements.
• Produce recurring operational reporting and support business reviews.
• Complete adverse event documentation and escalations per procedures.

Conocimientos

PMP

ITIL Foundation

Educación

Bachelor's degree in business administration, accounting, sales, marketing, computer science, or related field

Descripción del empleo

Cencora, through World Courier de Colombia S.A., seeks a detail-oriented professional to advance our payment platform initiatives. You will document requirements, coordinate readiness, and oversee daily portal operations to meet service targets.

The role emphasizes collaboration with internal teams and third-party vendors to implement upgrades, validate transactions, and produce clear reporting for stakeholders. A bachelor’s degree and 2+ years in billing or contract work are required.