Sales Support Specialist — SAP/CRM

Gea Group; Bogotá; Presencial; COP 33.480.000 - 55.800.000; Jornada completa

Descripción de la vacante

GEA Group in Bogota is seeking a Sales Support to join our local office. You will enter and manage sales and service orders in SAP, maintain quotes, orders, and sales activity records, and support the sales team across CRM tasks.

You will collaborate with engineers and service staff, analyze customer patterns for upselling, and help ensure timely deliveries and customer satisfaction. Fluency in English is valued for regional collaboration.

Formación

• Understand the technical aspects of GEA’s products and the food industry.
• Proven sales experience and ability to close deals and meet objectives.
• Excellent verbal and written communication in Spanish and English where relevant.

Responsabilidades

• Enter and manage sales and service orders in the SAP system.
• Maintain accurate records of quotes, orders, and sales activities in the CRM to facilitate tracking and reporting.
• Work closely with the sales team to ensure timely responses to customer requests and meet delivery deadlines.
• Support the sales team in CRM administration.
• Participate in team meetings and effectively communicate relevant information to all departments involved.
• Assist in resolving issues related to sales orders, deliveries, and invoicing, ensuring customer satisfaction at all times.
• Analyze customer consumption patterns to identify upselling opportunities and additional sales strategies.

Conocimientos

Sales

CRM

Communication

English

Autonomy

Teamwork

Problem Solving

Strategic Thinking

Technical Aptitude

MS Office

Herramientas

SAP

CRM

MS Office

Descripción del empleo

GEA Group in Bogota is seeking a Sales Support to join our local office. You will enter and manage sales and service orders in SAP, maintain quotes, orders, and sales activity records, and support the sales team across CRM tasks.

You will collaborate with engineers and service staff, analyze customer patterns for upselling, and help ensure timely deliveries and customer satisfaction. Fluency in English is valued for regional collaboration.