Sales Development Representative (Trilingual)

Concentrix; Medellín; Presencial; COP 36.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

Concentrix Medellín is seeking a Trilingual Sales Development Representative to drive B2B growth through proactive prospecting and outbound calls. You will build product knowledge, qualify leads, and collaborate with the sales team to convert opportunities while maintaining accurate CRM data and forecast accuracy.

You will report to the Sales Manager and contribute to weekly, monthly, and quarterly forecasts.

Formación

• 1 year of experience in a consultative sales environment (B2B desirable).
• English proficiency at the B2+ level (spoken and written).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

Responsabilidades

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.

Conocimientos

Consultative sales

Cold calling

Lead prospecting

MS Office

CRM systems

Herramientas

CRM systems

Descripción del empleo

We are looking for a Trilingual Sales Development Representative based in Medellín to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

Languages Required: English B2 and Portuguese B2

You Have

• 1 year of experience working in a Consultative sales environment (B2B experience is desirable).
• English proficiency at the B2+ level (spoken and written).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.