Sales Administrator Support

NeoWork; Colombia; Remote; COP 113,289,000 - 188,816,000; Full time

Benefits offered by this job

Health insurance

Holiday Extra Pay

100% remote work

Mental health days

Performance-based incentives

Annual review

Job summary

NeoWork is seeking a bilingual Sales Administrator to support a South American sales team with day-to-day order management and freight coordination. This is a remote, individual contributor engagement.

The contractor will work closely with the team lead and must follow structured order and shipping procedures with consistent accuracy. Responsibilities include processing orders, scheduling shipments with FedEx/UPS, tracking deliveries, invoicing, and maintaining records.

Qualifications

• Proficiency in English and Spanish, both written and spoken.
• Experience processing purchase orders and sales orders.
• Experience coordinating freight logistics with carriers like FedEx, UPS, or global forwarders.
• Strong attention to detail and ability to follow structured workflows.
• Proficiency with business software and quick learning of new systems.
• Reliable remote working setup with stable internet.

Responsibilities

• Create, review, and process purchase orders and sales orders.
• Schedule freight pickups and coordinate shipments with carriers.
• Track shipments, resolve delivery issues, and provide status updates to the sales team.
• Process and manage invoices using invoicing software.
• Maintain accurate records across order, shipping, and invoicing systems.
• Communicate with internal stakeholders and carriers in English and Spanish.

Skills

Bilingual EN/ES

Order processing

Freight coordination

Attention to detail

Systems learning

Remote work setup

Invoicing software

Tools

Invoicing software

Job description

NeoWork is seeking a bilingual Sales Administrator to support a South American sales team with day-to-day order management and freight coordination. This is a remote, individual contributor engagement. The contractor will work closely with the team lead and must follow structured order and shipping procedures with consistent accuracy.

Responsibilities

• Create, review, and process purchase orders and sales orders in accordance with established workflows
• Schedule freight pickups and deliveries and coordinate shipments with FedEx, UPS, and global freight forwarders
• Track shipments, resolve delivery exceptions, and communicate status updates to the sales team
• Process and manage invoices using business invoicing software
• Maintain accurate records across order, shipping, and invoicing systems
• Communicate with internal stakeholders and external carriers in English and Spanish

Requirements

• Professional written and spoken proficiency in English and Spanish
• Experience processing purchase orders and sales orders in a structured business environment
• Experience coordinating freight logistics with carriers such as FedEx, UPS, or global freight forwarders
• Strong attention to detail and the ability to follow structured, process-oriented workflows
• Proficiency with business software and the ability to learn new systems quickly
• Reliable remote working setup with a stable internet connection
• General familiarity with IT hardware components such as routers, switches, and servers is a plus

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being
• In addition to the base salary, performance-based incentives are provided
• There is an annual review and appraisal process in place
• There are ample opportunities for professional growth and advancement within the company