Remote Sales Ops Lead: CRM & Pipeline Mastery

DentistFind. inc.; Medellín; Remote; COP 194,389,000 - 291,583,000; Full time

Benefits offered by this job

Fully remote work environment

Time-tracking and accountability tools

Global team with international peers

Job summary

DentistFind. inc. seeks a highly organized Sales Operations Coordinator to build a scalable sales operating system in a fast-moving founder-led environment.

You will maintain CRM accuracy, drive follow-through across teams, and translate scattered data into clear priorities and actions. The role emphasizes owning workflow, improving visibility into pipeline performance, and reducing the CEO’s need to reconstruct status from multiple sources.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, Operations, Communications, or a related field.
• Minimum 3–5 years of relevant experience in sales operations, sales coordination, or similar operations-heavy role.
• CRM & Pipeline Management: Proven experience maintaining accurate CRM records, including deal stages, task management, ownership tracking, follow-up dates, notes, and pipeline hygiene.
• Written Communication: Excellent written communication skills in English; ability to produce concise reports and clear updates for leadership.
• Remote Work & Schedule Fit: Ability to work effectively in a fully remote environment with structured accountability and EST overlap.

Responsibilities

• Daily Sales Operations Oversight: Review warm leads, opportunities, appointments, overdue tasks, and next actions to maintain a clear day-to-day sales picture.
• CRM Accuracy & Pipeline Hygiene: Maintain reliable CRM records by updating deal stages, ownership, tasks, dates, notes, and sources.
• Meeting Follow-Through & Action Tracking: Convert meetings and updates into structured action records with owners, deadlines, and acceptance checks.
• Weekly Reporting & Decision Support: Prepare weekly pipeline and activity reports with performance against benchmarks and data gaps.
• Cross-Functional Handoffs: Coordinate inputs between Sales, Marketing, Client Success and others for proposals and onboarding steps.
• Sales Process Implementation: Help establish practical CRM, Deals, Tasks procedures and reinforce adoption.
• Sales Quality Improvement Support: Organize coaching evidence and objections data for leadership decisions.
• Documentation & Knowledge Preservation: Capture workflows and reporting definitions to reduce reliance on memory.
• Escalation & Risk Visibility: Identify issues outside authority and elevate with context and next steps.
• AI-Enabled Administrative Support: Use AI tools to summarize notes and organize information while verifying facts.
• Other Duties: Perform ad hoc tasks as assigned.

Skills

CRM management

Pipeline management

Cross-functional coordination

Written communication

English proficiency

Education

Bachelor’s degree in Business Administration or related field

Tools

CRM (Salesforce)

Job description

DentistFind. inc. seeks a highly organized Sales Operations Coordinator to build a scalable sales operating system in a fast-moving founder-led environment.

You will maintain CRM accuracy, drive follow-through across teams, and translate scattered data into clear priorities and actions. The role emphasizes owning workflow, improving visibility into pipeline performance, and reducing the CEO’s need to reconstruct status from multiple sources.