Remote Revenue Ops & CRM Specialist

YO AI Labs; Córdoba; Remote; COP 190,967,000 - 350,107,000; Full time

Job summary

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations Expert for a remote contractor role. You will enhance CRM workflows, ensure data accuracy, and improve reporting across SaaS environments.

You will configure and manage CRM platforms (Salesforce, HubSpot), optimize revenue tools, and build scalable processes. Strong communication and problem-solving skills are essential for success.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

CRM management

Data accuracy

Reporting

Workflow optimization

Tools

Salesforce

HubSpot

Revenue tools

Job description

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations Expert for a remote contractor role. You will enhance CRM workflows, ensure data accuracy, and improve reporting across SaaS environments.

You will configure and manage CRM platforms (Salesforce, HubSpot), optimize revenue tools, and build scalable processes. Strong communication and problem-solving skills are essential for success.