CRM & Revenue Systems Administrator – Remote (SaaS)

YO AI Labs; Medellín; A distancia; COP 60.000.000 - 90.000.000; A tiempo parcial

Descripción de la vacante

YO AI Labs is seeking experienced Salesforce and HubSpot Administrators to support a customer project focused on optimizing CRM and revenue systems. This remote contractor role emphasizes operational excellence, data integrity, and scalable governance across SaaS platforms.

You will audit systems, resolve data quality issues, define business rules, and document changes for cross-team transparency, while ensuring smooth impact on billing and CPQ processes.

Formación

• 4-6 years hands-on CRM experience with major platforms.
• Ability to resolve data inconsistencies and optimize workflows.
• Experience leading CRM implementations or migrations.
• Strong written and verbal English communication.

Responsabilidades

• Audit CRM and revenue systems for inconsistencies and duplicates.
• Analyze policy conflicts and define business rules.
• Reconcile data across CRM and connected platforms.
• Create prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess impact of CRM changes on billing, CPQ, tickets.

Conocimientos

CRM administration

Data reconciliation

System governance

English communication

Herramientas

Salesforce

HubSpot

Dynamics 365

Descripción del empleo

YO AI Labs is seeking experienced Salesforce and HubSpot Administrators to support a customer project focused on optimizing CRM and revenue systems. This remote contractor role emphasizes operational excellence, data integrity, and scalable governance across SaaS platforms.

You will audit systems, resolve data quality issues, define business rules, and document changes for cross-team transparency, while ensuring smooth impact on billing and CPQ processes.