Remote Production Support Analyst - Growth & Compliance

BairesDev; Bogotá; Remote; COP 124,965,000 - 187,447,000; Full time

Benefits offered by this job

100% remote work

Excellent compensation

Flexible hours

Paid parental leave

Mentorship opportunities

Job summary

A leading tech solutions provider is seeking a Production Support Analyst to join its remote team. This entry-level role requires 2-3 years of tech support experience and involves ensuring client requests are addressed promptly, supporting audit implementations, and conducting business audits. The ideal candidate is fluent in English and enjoys a flexible work environment with excellent compensation and growth opportunities. Join a diverse team that values mentorship and skill development.

Qualifications

• 2-3 years of experience in tech support or similar roles.
• 1+ year of experience in administrative, operations, compliance roles.
• Advanced proficiency in English.

Responsibilities

• Ensure client requests are acknowledged and addressed promptly.
• Support the implementation of new audit frameworks.
• Conduct business audits to assess compliance.
• Interact with users and communicate obstacles.
• Resolve minor configuration issues.

Skills

Tech support experience

Customer-facing experience

Administrative skills

Compliance knowledge

Fluent in English

Job description

A leading tech solutions provider is seeking a Production Support Analyst to join its remote team. This entry-level role requires 2-3 years of tech support experience and involves ensuring client requests are addressed promptly, supporting audit implementations, and conducting business audits. The ideal candidate is fluent in English and enjoys a flexible work environment with excellent compensation and growth opportunities. Join a diverse team that values mentorship and skill development.