Remote Operations & Supply Chain Manager (Food/CPG)

Hire Latam LLC; Colombia; Remote; COP 64,956,000 - 77,805,000; Full time

Job summary

HireLatam is recruiting a hands-on Remote Operations & Supply Chain Manager for a US client in the CPG/food sector. You will own SOPs, inventory, PO cycles, and co-packer schedules while ensuring timely retailer fulfillment.

Responsibilities include landed-cost modeling, distributor relationship oversight (KeHE, UNFI), and proactive supply chain improvements in a fully remote setting.

Qualifications

• 3+ years in supply chain/logistics/operations in CPG/food.
• Ability to author SOPs, build tracking frameworks, and implement accountability systems.
• Experience forecasting, reorder points, and inventory tracking.
• Strong English written and spoken communication.
• Available for US Eastern business hours.

Responsibilities

• Create and maintain SOPs, checklists, trackers, and accountability cadences across supply chain workflows.
• Drive cross-functional execution with minimal daily oversight.
• Manage reorder points, lead times, and PO cycles to balance stock levels.
• Develop demand forecasts considering seasonality and new accounts.
• Oversee supplier and co-packer relations, manage timelines and issues.
• Monitor distributor accounts (KeHE, UNFI) to prevent write-offs.
• Model landed costs and margins for new retail onboardings.
• Ensure production runs and co-packer deliverables meet retailer windows.

Skills

CPG & Food industry

SOP & systems

Forecasting & inventory

Margin & landed costs

English communication

US Eastern hours

Remote work setup

Tools

BI tools

ERP systems

Job description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Operations & Supply Chain Manager (Food/CPG) - (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $2,000 USD/month ($13.00 USD/hour based on 40 hours/week)

Schedule: Monday - Friday, 8:00/9:00 AM - 4:00/5:00 PM US Eastern Time / ET.

Our Client

Our Client is an innovative, high-growth Consumer Packaged Goods (CPG) food enterprise specializing in better-for-you, high-fiber products- including patented resistant-starch pasta imported from Italy, specialty crackers, baking flours, mac & cheese, and riced grains. Serving major nationwide retail channels and direct-to-consumer platforms, our client operates with a lean, fast-paced execution model that prioritizes product quality, supply chain integrity, rigorous cost control, and proactive vendor management.

Job Overview

Our Client is seeking a hands-on, highly autonomous Operations & Supply Chain Coordinator to own the day-to-day operational engine of the business. Functioning as a high-accountability individual contributor, this professional will build and maintain standard operating procedures (SOPs), oversee inventory levels and purchase order (PO) cycles, manage co-packer production schedules, model landed costs for new retail accounts, and proactively monitor major distributor relationships (KeHE, UNFI) to prevent stockouts and write-offs.

Key Responsibilities

• Builds, documents, and maintains core operational SOPs, implementing checklists, trackers, and accountability cadences across all supply chain workflows.
• Serves as the central operational driver, ensuring cross-functional tasks are executed on time and without requiring daily executive oversight.

Inventory Control, PO Cycles & Forecasting

• Manages reorder points, lead times, and purchase order cycles to maintain optimal stock levels without overbuying or experiencing stockouts.
• Develops, updates, and refines demand and inventory forecasts, incorporating retail seasonality, sales velocity, and new account launches.
• Oversees day-to-day supplier and co-packer relationships, resolving overages, ingredient discrepancies, billing refunds, and packaging production timelines.
• Monitors distributor account health (KeHE, UNFI), proactively identifying slow-moving SKUs or short-dated inventory to prevent product write-offs.
• Drives operational issues to complete resolution independently, escalating critical bottlenecks to executive leadership when necessary.
• Conducts financial modeling for new retail account onboardings, calculating landed costs, gross margins, and logistics requirements.
• Ensures production runs and co-packer deliverables remain on schedule to satisfy retailer fulfillment windows.

Qualifications, Skills, and Key Competencies

Required Qualifications

• CPG & Food Industry Experience: Minimum 3+ years of direct experience in supply chain, logistics, or operations within the CPG or food sector, featuring a strong understanding of co-packers, ingredient sourcing, and retail distribution dynamics.
• SOP & Systems Creation: Demonstrated ability to author operational SOPs, build tracking frameworks, and implement accountability systems from scratch.
• Forecasting & Inventory Mastery: Hands-on experience creating and maintaining demand forecasting models, reorder point calculators, and inventory trackers.
• Margin & Landed Cost Analysis: Comfortable working with unit economics, landed cost calculations, and gross margin analysis.
• Exceptional English Communication: Native or near-native written and spoken English fluency to communicate clearly and assertively with suppliers, distributors, and executive leadership.
• Schedule Alignment: Full availability to work standard US Eastern business hours (Monday - Friday, 8:00/9:00 AM - 4:00/5:00 PM ET).
• Remote Infrastructure: Dedicated, quiet home office, high-performance computer setup, and a stable, high-speed internet connection.

Preferred Qualifications (Nice to have)

• Direct prior experience managing major national CPG distributor accounts (e.g., KeHE, UNFI) or handling major retail account onboarding logistics.
• Familiarity with inventory data/BI tools, cloud ERP platforms, or specialized supply chain management software.
• Prior experience working directly alongside founders or small executive leadership teams in high-growth CPG environments.
• Competitive Compensation: Hourly rate translating to $1,600 - $2,080 USD/month based on experience.
• High Ownership & Impact: Direct oversight over company-wide supply chain processes with zero micromanagement.
• Direct Executive Access: Work side-by-side with company leadership to drive brand expansion across major retail networks.
• 100% Remote Infrastructure: Manage global CPG supply chain operations remotely from anywhere in Latin America.