Operations & Project Manager

StepUp Talent; Colombia; Remote; COP 143,913,000 - 239,854,000; Full time

Benefits offered by this job

Direct access to founder

Growth opportunities

Fully remote work

Competitive pay

Job summary

StepUp Talent is hiring an Operations & Project Manager for a US-based CPG manufacturing and 3PL group. The role is fully remote from Colombia, with Eastern Time hours and direct reporting to the founder.

You will own product lifecycle, manage timelines across clients, manufacturers, and suppliers, and build systems using Monday.com, Slack, Claude/AI, Muse and Google Workspace. Fluent English is required; start ASAP.

Qualifications

• Proven project management and client or account management experience.
• Experience in CPG, manufacturing, supply chain, or 3PL/fulfillment.
• Knowledge of the product lifecycle.
• Fluent written and spoken English.
• Ability to work with Slack, Monday.com, Claude/AI, Muse, and Google Workspace.
• Full-time availability during Eastern Time hours.

Responsibilities

• Own the product lifecycle from idea to packaging, production, and fulfillment.
• Manage project timelines, deliverables, and accountability across clients, manufacturers, and suppliers.
• Centralize scattered client information into organized, accessible systems.
• Build and improve systems and automation using Monday.com, Slack, and AI tools.
• Manage client, manufacturer, and supplier relationships and keep all parties accountable.
• Handle new-client follow-ups and onboarding.
• Be a proactive thought partner to the founder, with a weekly founder check-in.

Skills

Project management

CPG/manufacturing/3PL experience

English fluency

Tools

Slack

Monday.com

Claude/AI

Muse

Google Workspace

Job description

OPERATIONS & PROJECT MANAGER - URGENT HIRING

We are hiring for a US-based, approximately $50M CPG manufacturing and 3PL group serving supplement and wellness brands, with its own fulfillment warehouse in New York.

This is a fully remote, full-time role based in Colombia, working Eastern Time hours and reporting directly to the founder. Fluent written and spoken English is required. Preferred locations: Bogotá and Medellín. Start ASAP.

YOUR RESPONSIBILITIES

• Own the product lifecycle from idea and formulation through packaging, production, and fulfillment.
• Manage project timelines, deliverables, and accountability across clients, manufacturers, and suppliers.
• Centralize scattered client information into organized, accessible systems.
• Build and improve systems and automation using Monday.com, Slack, and AI tools.
• Manage client, manufacturer, and supplier relationships and keep all parties accountable.
• Handle new-client follow-ups and onboarding.
• Be a proactive thought partner to the founder, with a weekly founder check-in.

REQUIRED QUALIFICATIONS

• Proven project management and client or account management experience.
• Experience in CPG, manufacturing, supply chain, or 3PL/fulfillment.
• Knowledge of the product lifecycle.
• Fluent written and spoken English.
• Ability to work with Slack, Monday.com, Claude/AI, Muse, and Google Workspace.
• Full-time availability during Eastern Time hours.

NICE TO HAVE

• Experience in startups or running your own business.
• Sales pipeline, lead generation, or marketing experience.

WHAT WE OFFER

• Direct access to the founder and meaningful impact on the business.
• Opportunities to grow your role.
• Fully remote work and a close-knit culture.
• Competitive compensation based on experience.